Richfield Bloomington Honda - Service Center

Repair on day old purchase I recently bought a like new 2015 Crv EX-L and took a rock to my hood first day of driving it😔 I had already Made an appt for stone guard ironically I recently bought a like new 2015 Crv EX-L and took a rock to my hood first day of driving it😔 I had already Made an appt for stone guard ironically . I was devastated to find out the cost of repair prior to them being able to apply the stone shield/guard product. Both Doug in service, and the body shop guy empathized with my situation and really took care of me. Rock Star performance that I'll never forget! Customer for life👍 More

Urgent Sat morning problem given excellent customer service. Mike was a very smart and personable professional. He told me the procedure on how the company troubleshoots and determines the suspected source of my Mike was a very smart and personable professional. He told me the procedure on how the company troubleshoots and determines the suspected source of my problem. He stayed in communication with me and he gave me good information. The additional checks and service schedule were given to me in writing, with the details and even the costs listed. I will be back to have them done. I also like the full design concept from the waiting areas, with accomodations for our wants and needs, to the Honda Blue. Your Customer Service is well above that of most businesses and I will make your company my first choice. More

Great dealet They did an awesome job, very friendly , made me feel like I was there only customer, waiting area very comfortable , coffee was real good. Great dea They did an awesome job, very friendly , made me feel like I was there only customer, waiting area very comfortable , coffee was real good. Great dealer More

Professional and honest service Your representative was very cordial. I pulled in 5 minutes late and he still managed to provide service to my car efficiently and timely. I am very s Your representative was very cordial. I pulled in 5 minutes late and he still managed to provide service to my car efficiently and timely. I am very satisfied with the service at RB Honda. More

Great Help Our 2008 CR-V had a major A/C problem technically not covered by an extended warranty for the A/C. However, it was under the mileage limit and t Our 2008 CR-V had a major A/C problem technically not covered by an extended warranty for the A/C. However, it was under the mileage limit and the service department convinced Honda to cover it--free of charge. That effort was very much appreciated. More

Dependable Excellence I have dealt with Richfield Bloomington Honda for at least the past 38 years and have never. been disappointed with a service visit . Randy Doncaste I have dealt with Richfield Bloomington Honda for at least the past 38 years and have never. been disappointed with a service visit . Randy Doncaster - Service Advisor Extraordinaire - always takes wonderful care of my car when it has any ailments - I always get it back like it was brand new. More

Repairs Came in in the evening to have a sound looked at. There was a service tech able to take the car and do the repair in about an hour. Came in in the evening to have a sound looked at. There was a service tech able to take the car and do the repair in about an hour. More

Service visit I had a windshield chip repaired and a couple motor issues looked at. The chip was fixed and I got great feedback on what needed repairs and what did I had a windshield chip repaired and a couple motor issues looked at. The chip was fixed and I got great feedback on what needed repairs and what did not. Service Advisor Brian Gerde was great and Caitie Southworth did a great job also setting me up with a rental for the day. More

Excellent I arrived late on a Friday afternoon without an appointment, with concerns about a warning light that was on. Your Service Advisor, Louis Hardin provi I arrived late on a Friday afternoon without an appointment, with concerns about a warning light that was on. Your Service Advisor, Louis Hardin provided excellent customer service. He was polite, efficient and reassuring. He made sure the problem was solved and I was on my way in 90 minutes. Kudos also to the mechanic who serviced my caar. I have nothing but praise for your dealership. More

Richfield Bllomington Honda is the best! I went in for an oil change because it had been over 4,000 miles since my last one. The gentleman I dealt with told me I had 70% oil life left and act I went in for an oil change because it had been over 4,000 miles since my last one. The gentleman I dealt with told me I had 70% oil life left and actually tried to tell me that it was ok if I postponed the oil change for a future date. I've never heard of a service department that was not just pushing services at you. I'm very appreciative of their knowledge, expertise, and customer service. More