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Richfield Bloomington Honda - Service Center
Richfield, MN
474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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474 Reviews of Richfield Bloomington Honda - Service Center
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April 14, 2018
Service on my Accord I brought my vehicle in for an oil change and transmission service. Frank Dinuzzo verified everything with me. The service only took a little more tha I brought my vehicle in for an oil change and transmission service. Frank Dinuzzo verified everything with me. The service only took a little more than an hour. Thank you Frank and Richfield Bloomington Honda service department! More
by Mike630
Employees Worked With
Frank Dinuzzo
April 10, 2018
Fast and friendly ! Alex B. was super friendly and even high fived my 21 month old. fastest oil change I have ever had, they had us in and out in less than 30 minutes. Alex B. was super friendly and even high fived my 21 month old. fastest oil change I have ever had, they had us in and out in less than 30 minutes. More
by Delphianblue
Employees Worked With
Alex Bear
March 26, 2018
Almost professional The oil change was done as per timeline promised. Despite promising a complimentary car wash with the oil change service, it was not done. Noticed it The oil change was done as per timeline promised. Despite promising a complimentary car wash with the oil change service, it was not done. Noticed it only after getting back home and didn’t want to drive back. More
by Chelsea1991
Employees Worked With
Steve Visser
March 13, 2018
Very poor service work and pathetic parts department!!! I recently had some repair work done at this dealership, their "quality" repair work lasted a total of five months after which they refused to stand b I recently had some repair work done at this dealership, their "quality" repair work lasted a total of five months after which they refused to stand behind their work. They would gladly redo the repair a second time at my expense, again. Four weeks ago I picked up some fluids and washers from their parts department, after getting home I noticed that I had been charged $4.00 each for some washers (part #11107-PWA-300) and $6.00 each for others (part #90471-PX4-000). Let me repeat that, $6.00 for a single washer. Today I stopped back at the parts department to inquire if this pricing was actually correct or if they had made a mistake. Unfortunately the professionalism of the parts department employee that I spoke with today matched exactly the level of professionalism that I have been recently experiencing at this dealership, completely lacking. More
by SK
Employees Worked With
service and parts department
March 08, 2018
Good service department Richfield Bloomington Honda has a really good service department. Staff are friendly and knowledgeable. I like working with Gabby. She coordinates Richfield Bloomington Honda has a really good service department. Staff are friendly and knowledgeable. I like working with Gabby. She coordinates my service. She takes time to explain things to me which I appreciate. More
by Amber990
Employees Worked With
Gabby
March 08, 2018
Awesome Service Next time you need your Honda serviced go to RB Honda and ask for Randy. He really knows Honda’s and will look out for your best interest! Next time you need your Honda serviced go to RB Honda and ask for Randy. He really knows Honda’s and will look out for your best interest! More
by Bob
Employees Worked With
Randy D.
March 05, 2018
Did not honor extended warranty Our windshiled wiper broke and even though we had extended warranty, they refused to cover it and called it a wear item. If you dont want to honor wa Our windshiled wiper broke and even though we had extended warranty, they refused to cover it and called it a wear item. If you dont want to honor warranties, dont sell them. I took off the wiper and myself and saw that the spline teeth had sheared off the wiper. For those of us who are mechanical engineers, sheer and wear are not the same. More
by irate
Employees Worked With
Doug Hanson
March 02, 2018
Not the service that I usually get I was not very happy w the service that I received. I had an appt scheduled. Waited while in where pull car in and stood there till I could talk to so I was not very happy w the service that I received. I had an appt scheduled. Waited while in where pull car in and stood there till I could talk to someone. I was handed off to guy named Aaron who was not friendly at all. I came in for oil change....told me service was $149. I asked several times and couldn’t understand why was paying that much when last time paid $59. I waited service to be completeled....while I sat there was upset as to why paying so much. When I went to pay I asked again and a better/clear explanation what I was paying for. Aaron was not very friendly or very personal at all. Then he took me to car that was in between 2 other cars making it a challenge to get out. Another tech came up and apologized and moved my car out for me. Was not very happy when I left. I will make sure that when I go back I wil request someone other then Aaron. Again, not the service I normally receive....disappointed. More
by Sunfun17
Employees Worked With
Aaron
February 02, 2018
New Tires & Oil Change 2014 Honda Pilot Aaron DeVille was my service advisor at RIchfield Bloomington Honda. My expierence for routine maintenance and mount and balance new tires was 5 stars Aaron DeVille was my service advisor at RIchfield Bloomington Honda. My expierence for routine maintenance and mount and balance new tires was 5 stars across the board and Mr. DeVille was responsible and the spearhead for my expierence. Steve H. Bloomington More
by Steve123
Employees Worked With
Aaron DeVille
February 01, 2018
Poor service and poor communication I had my car towed on a Thursday and received a call at 8:00 Friday morning saying the car was ready. When I arrived to pick it up, they discovered th I had my car towed on a Thursday and received a call at 8:00 Friday morning saying the car was ready. When I arrived to pick it up, they discovered the safety lights on the dash would not go off. Same problem I had the day before. Now it is Wednesday and I still do not have my vehicle. Very frustrating! More
by HondaGirl
Employees Worked With
Matt Smith
