Richfield Bloomington Honda - Service Center

Awsome Parts and service experience. I had my truck in for a remote starter. It was done quickly and and it works awsome. The parts and service staff are a joy to work with. I had my truck in for a remote starter. It was done quickly and and it works awsome. The parts and service staff are a joy to work with. More

routine maintenance Work was done well but I neglected to make an appt and picked wrong day for service. What started as a 1.5 hr task became 3 hrs because of extra walk- Work was done well but I neglected to make an appt and picked wrong day for service. What started as a 1.5 hr task became 3 hrs because of extra walk-ins not anticipated. Apology made and accepted. I will try to do better planning next time. Thanks to staff and rep for work done. More

service experience Well explaining of my service before and after the work and very courteous toward me. Quick service, good waiting area with food and refreshment avai Well explaining of my service before and after the work and very courteous toward me. Quick service, good waiting area with food and refreshment available to be purchased. More

Poor service They always try to charge a high bill for their services. At the appointed time, do not take, I took more than an hour to complete the service, just t They always try to charge a high bill for their services. At the appointed time, do not take, I took more than an hour to complete the service, just to replace the oil and filter. More

Great service at a great Dealership Very professional, prompt sevice. Rob does a wonderful job. My car was washed and ready to in a short time. Lounge is great for the short wait time. Very professional, prompt sevice. Rob does a wonderful job. My car was washed and ready to in a short time. Lounge is great for the short wait time. More

Oil change Went in for oil change/tire rotation, was late due to construction, was not a problem for them. Cannot recall service reps name, but he was extremely Went in for oil change/tire rotation, was late due to construction, was not a problem for them. Cannot recall service reps name, but he was extremely professional and courteous. Appt finished up within window that was promised, car was washed which was an unexpected perk. Only issue was that the day after the appt., the tire pressure sensor light went on. Filled the tires, sensor stayed on, which means something happened during the tire swap. I refuse to spend $100+ to get the sensor installed, and dealership won’t take ownership of incident, so I guess I’ll have to live with it. Shame because the car only has 30k miles. More

Tire puncture repair The service provided to me last night was excellent and by far the best service I have received since the new shop was opened. Everything went perfec The service provided to me last night was excellent and by far the best service I have received since the new shop was opened. Everything went perfectly! I have struggled with your service center since you opened the new shop. I felt the service went downhill and I had several frustrating visits. The one just previous to last night’s visit was absolutely horrible and I was inclined to take my business elsewhere. My service visit last night restored my faith a bit. More

This place will rip you off I have no faith in the service here. I once caught them red handed, marking off items on the "multi point inspection" that were clearly not done. Th I have no faith in the service here. I once caught them red handed, marking off items on the "multi point inspection" that were clearly not done. The manager had to give me $600 worth of free service to compensate for previous service that I called into question. I have on more than one occasion, been advised on "repairs" that they said were needed, only to have a more trusted mechanic assure me that the they weren't necessary. Especially since the reopening, they are focused on getting as much money out of people as possible. Beware the B 1 and other service "minders" unless you want to pay $55 to have your parking break "adjusted" etc etc. More

1st scheduled service appointment Doug in service was awesome. Great attention to detail, presented options professionallly and was respectful. As a women I can’t say that is trypicall Doug in service was awesome. Great attention to detail, presented options professionallly and was respectful. As a women I can’t say that is trypically the case. The entire experience at RBH since I walked into the dealership last August has been a 10 out of 10 stars. I’d recommend this dealership to anyone. Thanks again Doug! Cindy More