Richfield Bloomington Honda - Service Center
Richfield, MN
472 Reviews of Richfield Bloomington Honda - Service Center
Good work performed, but you are led to believe that additional optional repairs are necessary. Also, the communication was lacking as it relates to certain outcomes associated with a recall notice. additional optional repairs are necessary. Also, the communication was lacking as it relates to certain outcomes associated with a recall notice. More
Excellent customer service answering my questions. Thank you for your service and help. The advisor was very helpful and very knowledgeable. Thank you for your service and help. The advisor was very helpful and very knowledgeable. More
They did what they said they were going to do in six hours when I was told the job could take twenty four hours to complete it. That was greatly appreciated since I only have the one vehicle that hold hours when I was told the job could take twenty four hours to complete it. That was greatly appreciated since I only have the one vehicle that holds my family. More
Service department is open early and late, has efficient check in process, communication during the process keeps you updated, and the estimated times for the service are very accurate (so far). The pr check in process, communication during the process keeps you updated, and the estimated times for the service are very accurate (so far). The prices are average. Maybe a little high but you can trust the work and the advice. More
Overall time - i think it’s good buy yesterday was a little disappointing. 2 hours for a simple oil change with no extra work and no car wash (had to ask afterward). You also said it needs spark plugs a little disappointing. 2 hours for a simple oil change with no extra work and no car wash (had to ask afterward). You also said it needs spark plugs and it was leaking. I don’t think it was actually checked - i found they missed reporting spark plugs were done recently within year and coolant work was done. Showed Taylor - she confirmed the data entry of plugs work was done incorrectly. No present/future discount was offered to remedy this experience. More