Richfield Bloomington Honda

Fair Play!!!!! Through three lease cars, we went to the Honda dealership in Hopkins. We stayed loyal and actually went to the Hopkins dealer in September to get info Through three lease cars, we went to the Honda dealership in Hopkins. We stayed loyal and actually went to the Hopkins dealer in September to get information about releasing a new Civic. While there we dropped the car off to be washed. Since this was a complimentary service, which was part of the lease car arrangement, we where stunned when told that they could wash our car but a charge would involved!! After speaking to the Manager we where told that this was a new policy! Needless to say apologies came fast and we where given a card and told, that we should ask for the manager whenever we wanted a car wash!!! We where told that car washes would not be included in future arrangements!! We where very unhappy with the turn of events and discussed shopping for a new lease which was not a Honda. We decided to check out Bloomington Honda because it was on our way to another dealership. Matt, the used car manager introduced us to , "Kevin DeCaluwe". Wow, what a high energy, positive, friendly, helpful, knowledgeable, funny guy. We couldn't help but listen to him and after giving us a fair evaluation for our lease return, (only 8700 miles on a three year lease). Kevin and the rest of the team we worked with where all great!! Kevin, thank you for a great experience!!!!! This is the only thing which distinguishes you and your dealership from others, SERVICE, SERVICE, SERVICE!!! Thanks again, Jan and I are looking forward to a long positive relationship with you and Bloomington Honda. John More

EVERYONE gets their cars from here...or so it seems! Went to a local competitor that urges people to "Buy Happy". There was nothing remotely blissful about my experience. I then spoke to a financial advi Went to a local competitor that urges people to "Buy Happy". There was nothing remotely blissful about my experience. I then spoke to a financial adviser that stated, "Car dealerships are the worst! Buy from a private seller!" I was skeptical. My mom had just recently finalized a 2015 Civic at Richfield Bloomington Honda and told me to call Kevin because he was "amazing!" So, I went to Kevin with a list of necessities and he made it happen! Aside from probably being the nicest guy I'll ever meet, he even gave me the best customer service possible even though he is an Iowa Hawkeye (sad day) and I am a proud backer of THE Ohio State University. These guys are the real deal. I LOVE my Accord and will go back at the end of my 3 year for the next set of wheels! Just can't wait for the new location so I can get my free car washes! After finalizing my new ride, I learned that my boss had just recently bought a 2015 Fit from Kevin, another co-worker of mine WORKED at RB Honda and highly recommended them over all other dealerships he has worked at, my girlfriends brother bought his car there and raved about the service and yet another co-worker purchased a 2015 CRV from the same location. These guys do the business and are 100% focused on the customer. If you are like me, you are concerned about being taken or signing into an agreement that will benefit everybody but you. This was a phenomenal experience, the personnel were fantastic and, most importantly, I LOVE my new car. Kevin, I'll see you in 35.75 months!! ;) Step 1. Go to RB Honda Step 2. Talk to Kevin Step 3. Talk about glorious beer tap houses and admire fantastic beard from finance manager (Blake...good work, sir!) Step 4. ACTUALLY buy happy....sorry Morrie's.... More

They were the best! Go to Kevin! I had an extreme circumstance with a car that my recently deceased husband had to have. I was under water on the car and just wanted to Go to Kevin! I had an extreme circumstance with a car that my recently deceased husband had to have. I was under water on the car and just wanted to get rid of it. Kevin was amazing! He helped me get into a 2015 Civic and it was the best car-buying experience I've ever had. Kevin, to this day, continuously contacts me to see how I'm doing and make sure that I'm doing well with the new vehicle. It is SO appreciated. My son even purchased a vehicle from Kevin on my recommendation. I will forever go back to this location and may even take Kevin up on his offers for free rides to the airport in the future ;) Thank you all! What a difference you have made in what is normally a stressful part of life! More

3rd RB Honda vehicle I just leased another accord from RB honda. Fred is always very great to work with and he makes it a smooth and easy transaction. Fred has helped almo I just leased another accord from RB honda. Fred is always very great to work with and he makes it a smooth and easy transaction. Fred has helped almost my entire family at one point over the years. More

Easy, Fair, Fast! We recently leased a 2015 Accord Coupe, and couldn't be happier with my new car! Ashley West, our sales representative, delivered a beautiful car, th We recently leased a 2015 Accord Coupe, and couldn't be happier with my new car! Ashley West, our sales representative, delivered a beautiful car, that has exceeded our expectations. I'm so glad I came back to RB Honda to lease again, we had a wonderful experience before, but I would say this one takes the cake! The staff listened to what I was looking for and needed, from the beginning and was able to deliver the exact deal I was looking for the same day I started test driving. I was looking for a very specific car and they were able to deliver the car within days of solidifying the deal. We have leased several Hondas over the years, and this experience has been the best yet! We will be RB Honda customers again and again! Ask for Ashley when you visit, she will work hard to help you find your car with a great deal! More

Guido is my guy! After purchasing an Accord earlier this year I found it was too small for my needs so back to Kevin DeCaluwe I went, expecting to be road kill and pre After purchasing an Accord earlier this year I found it was too small for my needs so back to Kevin DeCaluwe I went, expecting to be road kill and prepared to suffer a huge loss on my recently purchased trade-in. Kevin worked extra hard to get me the highest value for my trade and gave me a very fair price on my new Odyssey and accessories. In addition to his ability to cut to the chase to get a deal done, it's sometimes the small stuff that keeps me loyal to Kevin - the fact that he remembers so many details of my family life and interests prove he actually works to build relationships rather than transaction numbers. I've never known him to be negative in any way and he faces his health struggles with grace and humor. I value that he speaks highly of his own family and is always ready to show me photos or videos of his kids engaged in sports. This guy is a salesperson and I mean that in the most respectful way - he's passionate about his product, his dealership and his customers. If more dealerships would employ "Kevins" and train their salespeople to care as much as he does about the person rather than the deal I'm guessing public perception of the industry would improve dramatically. Wherever Kevin goes, I'll follow! More

Kevin is a rockstar!! I purchased a Honda minivan in May from Kevin. He made the process simple and quick. I purchased exactly what I wanted for a price I felt was fair. I purchased a Honda minivan in May from Kevin. He made the process simple and quick. I purchased exactly what I wanted for a price I felt was fair. What I did not know about Kevin is that he has unmatched customer service. I have never experienced better service. Kevin goes above and beyond for his customers, providing invaluable rides to the airport and helping to schedule oil changes with his service department. He calls every once and while to see how the vehicle is performing and to answer and questions that I may have. He is an exceptional sales associate with whom I will absolutely do business with again. More

Great Experience My car died on me unexpectedly during the holidays and I needed a new car fast. Kevin and his team helped me find a great car on the first visit. Kevi My car died on me unexpectedly during the holidays and I needed a new car fast. Kevin and his team helped me find a great car on the first visit. Kevin was friendly, funny, and seemed to be happy to help us even though they were busy and it was toward the end of the day. He made it an enjoyable experience. I also appreciated the finance person and the great interest rate he found for me. Thank you RB Honda! More

Valerie provided the most comfortable experience ever. Valerie was so easy and comfortable to work with. She provided a super price up front. She was friendly, personable, and made the buying experience Valerie was so easy and comfortable to work with. She provided a super price up front. She was friendly, personable, and made the buying experience very pleasant. She also walked me through the extensive electronics setup after delivery. More

Sue Wegleitner Sue was a great salesperson to work with both via phone and in person. I'd done a lot of research online and then found the right vehicle for me at Ri Sue was a great salesperson to work with both via phone and in person. I'd done a lot of research online and then found the right vehicle for me at Richfield Bloomington Honda. Sue was friendly and easy to talk to about what I needed in a car. Thanks, Sue! More