Richfield Bloomington Honda

Working with Rick Gaetke and purchasing a used car My wife and I purchased a used 2014 Honda Accord And worked with Rick Gaetke to identify the right car to meet our needs. It was an awesome experience My wife and I purchased a used 2014 Honda Accord And worked with Rick Gaetke to identify the right car to meet our needs. It was an awesome experience and Rick answered every question that we asked and he provided insight and identified 3 cars that would meet our needs. We made our decision and felt very good about our choice and not without Rick's help. More

Kevin works for his customers!! The title says it all! Kevin really does work for his customers and makes them feel important. When I told Kevin exactly what I was looking for down t The title says it all! Kevin really does work for his customers and makes them feel important. When I told Kevin exactly what I was looking for down to the color of the interior and monthly payments, he searched until I was happy. He took time to make sure that I drove off that lot happy with my Honda CR-V. He even took time to set up my bluetooth, and help me understand all the functions on the display. Kevin YOUR THE MAN!! More

Painless! We were very pleased to work with Tim Engel. He was patient, took the time to really understand our needs, and worked with us to get us into a great v We were very pleased to work with Tim Engel. He was patient, took the time to really understand our needs, and worked with us to get us into a great value minivan. More

Very pleased and happy!!!!! Neng was awesome about answering my questions I had when they arose when I was shopping and determining exactly what I wanted. Took the time with me Neng was awesome about answering my questions I had when they arose when I was shopping and determining exactly what I wanted. Took the time with me the first night and looked at some different options. Always very quick in his email responses back to me when I had questions. Neng and Dave worked with me to get what I wanted and was super pleased to be leaving the lot in my new 2015 CRV that night. Thank you again!!!! More

First car for son My wife and I had been shopping for a car for our son. We looked at different brands and dealerships, however, my son wanted to test drive a Civic bec My wife and I had been shopping for a car for our son. We looked at different brands and dealerships, however, my son wanted to test drive a Civic because our past ownership of Hondas. We walked into RBH and had Bob as our salesman. He listened to our needs and we test drove the 2015 Civic. My son loved the car and so we did the deal. Bob was thorough with explaining our payment options and even walked us over to meet the maintenance manager. The car was quickly prepped and Bob walked my son through the instruments on the car including hooking up the blue tooth to my son's phone. BTW, my son chose a beautiful black exterior and interior color. We had a great experience and would recommend RBH to anyone! More

Great Sales, Shaky Post Sales Experience Neng Lee is a man that's also your long last pal. It was pleasure test driving and purchasing from him. He did not give the impression of a slimy us Neng Lee is a man that's also your long last pal. It was pleasure test driving and purchasing from him. He did not give the impression of a slimy used car salesman, in fact quite the opposite. He was, above all, quite REAL. Keep it up Neng! However, what neutralizes this entire experience was the used car warranty pitch after the deal was made with Neng with another fella. Buyer beware of high pressure here, and stay clear headed. More

Best experience yet leasing my latest Honda Pilot I just leased my fourth Honda Pilot. I'm now in a 2015 Honda Pilot. I have always dealt with Dan Schanaman and for good reason. He's like a neighbo I just leased my fourth Honda Pilot. I'm now in a 2015 Honda Pilot. I have always dealt with Dan Schanaman and for good reason. He's like a neighbor who watches out for you, keeps you informed on what's going on, and for me -- let's me know when it is most beneficial for me to turn in my lease and get my new Pilot. I have also purchased a 2014 Civic for my daughter from Dan and she loves it. He treats us like family, always wants us to feel we've gotten the best deal possible, and is patient with my many questions. He and this new dealership he is with made this last process the fastest I've experienced, and also the most fun. Great job!!!! More

A Very Satisfying Buying Experience I recently purchased a used 2013 Honda Ridgeline pickup truck from RB Honda. I am extremely satisfied with my purchase and my buying experience. I w I recently purchased a used 2013 Honda Ridgeline pickup truck from RB Honda. I am extremely satisfied with my purchase and my buying experience. I worked with Paul Loso who you will find to be a very friendly, outgoing and thorough sales professional. Paul lined up the background data on the Ridgeline for me, For my technical questions, Paul went right to his service managers, and took me with him. This added a lot of credibility for me. You can count on Paul for a fast, fair and friendly point of sales approach. More

Great car buying experience! We've bought a Honda Pilot from Bill and RB Honda. We got a fair price and had a very positive and professional experience. When the car was totaled, We've bought a Honda Pilot from Bill and RB Honda. We got a fair price and had a very positive and professional experience. When the car was totaled, there was little doubt about going back. Once again, Bill was the consummate pro, and we got a good deal without exhausting ourselves with negotiations. More

I will always go back. We initially purchased a used vehicle at RB Honda. I was extremely nervous, indecisive, and had a lot of questions. Neng Lee was extremely patient, of We initially purchased a used vehicle at RB Honda. I was extremely nervous, indecisive, and had a lot of questions. Neng Lee was extremely patient, offered advice, wasn't pushy, and showed us several cars. I took up so much of his time, yet he was still patient and kind with answering every new question. After we purchased the car, he called to check up on us a few times and also to inform us about our tabs and title. During the rash of accidents in MN, our car was totaled. The moment I knew we'd have to buy a new car I knew I would go back to RB Honda to see Neng, despite the distance from our home. We had purchased a warranty for our used vehicle and Chip Richards was very helpful in getting it refunded. Neng helped us pick out our brand new 2015 Honda CRV EX-L. Chip helped us with all the financing paperwork, we hardly did anything but show up and sign. It was the simplest process ever and took quite a lot of stress off of me. Ben worked with us to get all the accessories put on our vehicle in a timely fashion and they were even kind enough to loan us a 2015 civic while they completed the work. A very nice young lady (I feel horrible that i forgot her name) got us acquainted with our rental. Every one at this place are such awesome, professional, customer service oriented individuals. The customer lounge is always clean, well stocked with snacks, water, and coffee. They really make you feel comfortable here. We will never give anyone else our business. We are officially a Honda family from now on. Thanks so much for you help guys.- Lana and Harold More