
Richfield Bloomington Honda
Richfield, MN
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thoroughly enjoyable experience, always professional. Fred gave us enough time to consider all options, we were REALLY impressed that he ordered our color and trim level without a deposit (although not a Fred gave us enough time to consider all options, we were REALLY impressed that he ordered our color and trim level without a deposit (although not a huge stretch as CR=V's seem to be jumping off the lot), he was very helpful with my husband's wheelchair requirements. More
The sales staff, and our sales person, Jeremy Miner, have been super with respect to this transaction, our purchase of a new 2012 Honda CR-V. Jeremy has been very attentive during the sales process, making been super with respect to this transaction, our purchase of a new 2012 Honda CR-V. Jeremy has been very attentive during the sales process, making sure that we got the vehicle and options that we wanted, keeping us informed of the status of production and shipping of the vehicle, and prompt delivery when it was unloaded off the transport at Richfield Bloomington Honda. We appreciate the good service, and will recommend Jeremy and the dealership to inquiring friends. More
I have always enjoyed the friendliness of the staff. I appreciate the attention that was given to our vehicles and so I made a decision that all our work would be done ar rbhonda. appreciate the attention that was given to our vehicles and so I made a decision that all our work would be done ar rbhonda. More
Everyone I have met at RB Honda is terrific. Working there is obviously not "just a job" for them. I've mostly dealt with Roy Reynolds and he is just so helpful and patient. He - and everyone - goes o there is obviously not "just a job" for them. I've mostly dealt with Roy Reynolds and he is just so helpful and patient. He - and everyone - goes out of his way to make sure your needs are met. He is an excellent representative for RB Honda - it shows in his business and in his community presence and contribution. The customer service is absolutely terrific. I would - and HAVE - recommended RB Honda to many people. More
I had a positive experience and my problem was effectively fixed(over heating). I was treated politely and got in and out quickly. I appreciate the knowledge and expertise of dealerships, but av effectively fixed(over heating). I was treated politely and got in and out quickly. I appreciate the knowledge and expertise of dealerships, but avoid them if I can because of the price that they charge. More
I have had nothing but fantastic experiences at RBHonda. I have only used the service department as I am not yet ready to purchase a vehicle. My whole family has their service done here. Due to the great I have only used the service department as I am not yet ready to purchase a vehicle. My whole family has their service done here. Due to the great service I have experienced I will not hesitate to shop here for my next new car. I can only assume that the sales department is as good as the service department. More
Service is excellent and the employees are very accomodating. The waiting area is one of the best in town. Explanations for required service issues are very clear and helpful in deciding what to ha accomodating. The waiting area is one of the best in town. Explanations for required service issues are very clear and helpful in deciding what to have worked on. More
I live a very long distance from RBH and drive by many other Honda dealerships just to do business with RBH. They are true professionals in every sense of the word. They have earned my trust and loyality other Honda dealerships just to do business with RBH. They are true professionals in every sense of the word. They have earned my trust and loyality over the years, and I have recommended them to many of my friends & customers. The term "Customer Service" has become such clich'e in so many organizations, however, at RBH they understand the true meaning of customer service as they focus on MY needs, and treat me as one of their 'most important' customers ... I believe Honda is extremely fortunate to have these great employees at this organization because they are the building blocks of long term relationships with your customer base. More
This past weekend I bought my 7th car from Richfield Bloomington Honda. RBH is by far the BEST dealership to purchase a vehicle from. The people make the difference. Carmen is the very best salespers Bloomington Honda. RBH is by far the BEST dealership to purchase a vehicle from. The people make the difference. Carmen is the very best salesperson you could work with. She is a business consultant more than a salesperson. Carmen knows how to listen (rare these days) and match up the perfect vehicle and options for your needs. Never a pressure sale as she is in it for the long haul and partnership. I will always purchase my vehicles from Carmen and HIGHLY recommend her for your vehicle needs. Once I found the right vehicle (CRV EXL) it was time to do all the financing. Heidi made this a painless process. She explained the entire process step by step and reviewed all forms in detail. (This get's easier as I do all my business with Heidi and RBH). Took only a few minutes and I was out the door to my new CRV. The entire team at RBH is there to help. The service department has always exceeded my needs and the management team truly cares. It is a no brainer to make RBH your first choice when car shopping! More
My husband and I bought our Pilot from them and plan to go back in a couple years when we decide to replace my husband's car. We worked with Paul Berggren and he was great! He was literally running acros go back in a couple years when we decide to replace my husband's car. We worked with Paul Berggren and he was great! He was literally running across the lot to help us and another customer but we didn't feel abandoned at all. We felt we were given a fair price and were treated with respect. This is important! Other dealers we were working with talked down to us at every turn. Paul wasn't pushy at all and simply showed us what we wanted to see and answered all of our questions. More