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Richfield Bloomington Honda

Richfield, MN

4.7
1,159 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,159 reviews

February 18, 2013

We bought a new Honda Accord on 2/15/2013 and could not have been treated any better. Buying cars has never been my favorite thing to do for a number of reasons, but RBHonda made it easy and fun! We got mo More

by wav408
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin DeCaluwe, Gary Cushing
Feb 19, 2013 -

Richfield Bloomington Honda responded

Thank you for sharing your story with us! We're delighted to hear that our sales associates made it easy and fun for you to purchase a new Honda! If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out our advertised specials on our Twitter and Facebook pages. We hope you're enjoying your new Honda Accord and look forward to working with you again on your next Honda purchase. Best Regards, Tim Carter- General Manager tcarter@rbhonda.com

February 13, 2013

I bought an Accord Sport and I had a great experience from the get go. Bill is honest, attentive and delivered what he promised. He patiently explained all the features and helped us in making the correc More

by skbrco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Jack, Bill Foye
Feb 13, 2013 -

Richfield Bloomington Honda responded

Thank you for writing this five-star review. We're delighted to hear that Bill was honest and attentive during your visit to our dealership. If you have any questions or concerns in the future, please feel free to contact us at any time. Also, be sure to visit our Facebook and Twitter pages for news on exclusive offers and specials. We hope you're enjoying your new Accord and look forward to working with you again in the future. Best Regards, Tim Carter- GM Tcarter@rbhonda.com

February 12, 2013

Jeremy Miner knows us to the point where we simply call him, tell him we are in the market, and he knows the vehicle, trim, and deal structure we will want. We show up at the dealership, and he has everyt More

by BustedTuuks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Miner
Feb 13, 2013 -

Richfield Bloomington Honda responded

Wow, thank you for writing this awesome review! We're thrilled to hear that Jeremy was spot on in his judgment and able to find you the perfect car. If you need anything else in the future, please feel free to contact us at any time. Also, make sure to check out the exclusive specials on our Facebook and Twitter pages. We hope you're enjoying your new Honda and look forward to working with you again in the future. Best Regards, Tim Carter- GM Tcarter@rbhonda.com

February 11, 2013

The only thing this dealership cares about is getting a commission. They need to learn to be more courteous and respectful to their customers. Do NOT go to this dealership. More

by halter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Foye
Mar 18, 2013 -

Richfield Bloomington Honda responded

Richfield Bloomington Honda wrote on 2/12/2013 6:16:30 PM: My name is Tim Carter and I am the General Manager at Richfield Bloomington Honda. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. I would like the opportunity to work with you to resolve any issues with your experience at our dealership. Please contact me at 612-866-8832 or email me at tcarter@rbhonda.com --------------------------------------------------------------------------------

February 05, 2013

Linda and I had the best car buying experience on our fourth purchased Honda, second from RB Honda on January 29th. Bill Foye was our sales executive and his car side manners and professionalism are ver More

by tnlacarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Foye
Feb 13, 2013 -

Richfield Bloomington Honda responded

Hi Tom, Thank you for writing this five-star review! We're thrilled to hear that Bill was knowledgeable about the product and worked with you to find the right Honda for your needs. If you have any questions or concerns in the future, please don't hesitate to contact us at any time. Also, make sure to check out our advertised coupons by liking our Facebook and Twitter pages. We hope you're enjoying your new Honda and look forward to working with you again. Best Regards, Tim Carter- GM Tcarter@rbhonda.com

October 05, 2012

The sales people were so very kind and considerate. We appreciated their integrity and honesty. It was a friendly non-pressure environment. Some dealers hassle the customer with nonsense. We did not exp More

by Snowbirdpam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Jack, Jeremy Miner
Oct 08, 2012 -

Richfield Bloomington Honda responded

Thank you for sharing your story with us. It's a pleasure to hear that Jeremy, Joel and Heidi were kind and considerate during your CRV purchase. If you have any questions or concerns in the future, please feel free to contact us directly. Also, don't forget to check out our advertised specials on our Facebook and Twitter pages. We hope you're enjoying your new CRV and look forward to seeing you again for your vehicles first service appointment. Best Regards, Tim Carter- GM tcarter@rbhonda.com

September 27, 2012

This was the my 5th Honda vehical, the 3rd from Richfield Bloomington Honda. It has been my experience that when it comes to the customer needs they do the right thing. I will be back for vehical number More

by kyle.grismer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Carter, Ron Gholson
Sep 28, 2012 -

Richfield Bloomington Honda responded

Hi Kyle, We greatly appreciate you taking the time to write this five-star review! I'm glad myself and Ron were able to help you purchase your 5th Honda. Please feel free to contact me or the store if you ever need anything or have any questions. Also, be sure you stop by our fan pages on Twitter and Facebook to check out our advertised coupons. We hope you're enjoying your new Honda and we look forward to working with you again in the future. Best Regards, Tim Carter- GM tcarter@rbhonda.com

September 27, 2012

The whole process was very comfortable.,easy, professional and friendly. Carmen really guided and kept me informed me through the process. I would heartily recomend both Carmen and Richfield Bloo More

by billbrink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 27, 2012 -

Richfield Bloomington Honda responded

What an amazing review! Thank you for taking the time to share your recent experience at our dealership with us! It's a pleasure to hear that Carmen was friendly and made the car buying process easy, professional and comfortable. If you need anything in the future, please feel free to contact us at any time. Also, don't forget to take a peek at our fan pages on Twitter and Facebook to receive special offers and discounts. Best Regards, Tim Carter- GM Tcarter@rbhonda.com

September 24, 2012

Recall service work on our 2012 CRV was not done correctly, which meant we had to spend a couple hours making another visit to the dealership. More

by mnrasmussen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
service group
September 21, 2012

I feel I paid $400.00 to much for the car. At that price I would have felt I had a good deal and the dealership made a fair mark up. More

by dickjacobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Miner
Sep 21, 2012 -

Richfield Bloomington Honda responded

We would like to sincerely thank you for your feedback. Customer satisfaction is our top priority and it is unfortunate to hear that you were displeased with the service you received at our dealership. We would appreciate the opportunity to work with you to resolve any misunderstandings that may have occurred and hopefully repair your relationship with our dealership. Please contact me directly so that I can address your concerns. Best regards, Tim Carter- GM tcarter@rbhonda.com 612-798-8111

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