Richfield Bloomington Honda

I had spoken with Rick a couple of times before I walked into the dealership. Rick gave me information on cars that I potentially might be interested in before I came in. This was very important to me. I into the dealership. Rick gave me information on cars that I potentially might be interested in before I came in. This was very important to me. I set up a tentative time to meet with Rick to go over in more detail what I was looking for and what vehicles I might be interested in. It was a good experience and through Rick's questions he was able to assist me in determining what vehicles I wanted (in my case a CR-V or an Accord). Ultimately I went with the Accord. We have worked through one issue that we've had and Rick has done a wonderful job of helping me get the best outcome . I highly recommend when you go to RB Honda that you look up Rick "G". More

We had a very good experience working with Valerie. She is very responsive and got back to us what we are inquiring. She took time to show us all the functions of the car, even it was very cold outside th is very responsive and got back to us what we are inquiring. She took time to show us all the functions of the car, even it was very cold outside that day. It didn't take us long to agree on the purchase the same day. We definitely refer our faminly/friends to Valerie. So far, we are happy to our new van and the whole purchasing experience. Thanks Val. More

I was put in touch with Richfield Bloomington Honda via the Edmund's Web site. Salesperson Geri Ginder contacted me right away and offered a great price (per the Edmund's "True Market Value" assessment) o the Edmund's Web site. Salesperson Geri Ginder contacted me right away and offered a great price (per the Edmund's "True Market Value" assessment) on a new CR-V AWD LX. I also let Geri know via email what I expected to get for my trade-in. My shopping experience at Richfield Bloomington Honda was my best ever. We quickly agreed on terms and within a few hours, I was on my way. Everyone I met was friendly, kind, and helpful. Also, I love my new car. The Honda CR-V just keeps getting better and better. It is a great car for an active lifestyle while also one of the safest on the road today. More

I recently bought a new Honda CRV from Bill Foye with the financial and form help of Jay Horn. I had an excellent overall experience and I enjoyed working with both of them. I appreciated their kind, patient financial and form help of Jay Horn. I had an excellent overall experience and I enjoyed working with both of them. I appreciated their kind, patient manner of answering all my questions. I appreciated the thorough way Bill familiarized me with all the controls and buttons on the new car. I was even able to explain them all to my very inquisitive, almost 5 year old granddaughter the next day. I also appreciated how kind and accommodating Bill and Jay were while I moved money to pay for the new car and their help with trading in the Cadillac. I felt the price for the CRV and the trade-in value for the Cadillac were both fair. They were always putting me, the customer, first, and I want to thank them both for making buying a new car such a stress free experience. I rated them both highly because I felt I got a fair price, they both had a kind manner, and they made buying the new car and trading in the old car such a seamless experience. More

Last night my main vehicle for transportation dumped all it's antifreeze all over the highway on my way home from work. I had already decided to buy a vehicle in the next month or so, but this forced my han it's antifreeze all over the highway on my way home from work. I had already decided to buy a vehicle in the next month or so, but this forced my hand. It was at least 7PM when I entered the dealership. I met Matt and he was very nice. I told him what I was looking for and he suggested a Mazada RX6 that I loved. Chip settled the financing for me and today I am driving my new used car. I really felt like the guys took great care of me and helped me get a great car. Quick shout out to Mat and Chip you guys were (scratch that) ARE AWESOME!!! Thanks again. More

We came in with a car that needed a new power steering hose. It was under a recall so they took care of it for free! We turned around and traded it in for a brand new Honda Civic, got a great price and hose. It was under a recall so they took care of it for free! We turned around and traded it in for a brand new Honda Civic, got a great price and we are happy as can be! Thanks Kevin! More

I was so very pleased with the service I received from both Rick Gaetke and Chip Richards at Richfield-Bloomington Honda! I was upside-down on my current car that no longer suited my families needs. I lai both Rick Gaetke and Chip Richards at Richfield-Bloomington Honda! I was upside-down on my current car that no longer suited my families needs. I laid it all out for Rick and Chip: My situation with my current car, my financial situation, and what I needed for my next car. Both men treated me with dignity and respect and they showed me what was available within my means and helped me get back right-side up with my new car. I am not the richest man but I felt like a king when they rolled up their sleeves and got me a trade in that far exceeded the KBB value and a great new loan rate for the car that will carry my family safely where ever we go. I am now a proud owner of a beautiful Honda Odyssey! Buying a vehicle is never a fast process. I had my two little boys with me this particularly cold Saturday morning. After a while kids tend to lose patience and mine were losing theirs fast. Rick jumped in and saved the day while I was filling out paperwork. He let the eldest of my boys sit at his desk so he could play boss! Another sales associate generously donated some nilla cookies to the cause which made the youngest extremely happy! They gave us the remote for the television and let us watch Saturday morning cartoons. I was extremely taken care of here by Rick Gaetke and Chip Richards from the moment I walked in the door to the moment I left with the car. Thank you to both and the entire staff of Richfield-Bloomington Honda. You have a customer for life! Sincerely, Matthew Crawley More

I would like to extend my sincere appreciation to Kevin DeCaluwe for creating a wonderful buying experience for me. In 2011 I leased a 2012 Honda Civic Si from RB Honda. I was in the middle of my lease, DeCaluwe for creating a wonderful buying experience for me. In 2011 I leased a 2012 Honda Civic Si from RB Honda. I was in the middle of my lease, but decided to stop by RB on January 2nd 2014 to see if it was possible to lease a new Accord Coupe. I was greeted by Kevin when I walked in and assumed that he wouldn't be able to help me. I thought the payments on a new Accord would be too high since I was in the middle of my lease. Little did I know, Kevin had a plan to get me in the Accord I wanted. He quickly appraised my car and got me more money than I was expecting. He then showed me the coupe I wanted and said he could save me thousands on it since it was a dealer demo. I took it for a test drive and fell in love with it instantly. I started filling out the paperwork and was greeted by the general manager, Tim Carter. He asked me if I had any questions and thanked me for my business. I was really impressed that he stopped by to chat with me, because it showed me that he cared about his dealership and customers. Shortly after talking to Tim, I was greeted by the business manager, Jay Horn. He took me back to the finance office and explained everything to me in great detail. He answered all my questions keeping me confident during the finance process. When I was done in finance, Kevin already had my new car detailed, fueled and warmed up. He also helped me move my belongings into my new car. To make a long story short, I was able to get the car I wanted and my payment only went up ten dollars a month. I was very happy and will continue to buy all my future vehicles from RB Honda. Thanks!!! More

Brian Kelly was an excellent salesperson. This is the third Honda Accord that I have leased from him, and I will return again in three years! He knows his stuff and he works hard to come up with the best third Honda Accord that I have leased from him, and I will return again in three years! He knows his stuff and he works hard to come up with the best and fairest price. More

5 is not a high enough rating to give to Geri Ginder and Richfield Bloomington Honda. We have owned 11 Hondas, the last four purchased from RBH and even though we live 150 miles from the dealership, the se Richfield Bloomington Honda. We have owned 11 Hondas, the last four purchased from RBH and even though we live 150 miles from the dealership, the service has made the drive well worth our while. Of additional value for us is RBH's shuttle service: we leave our car at the dealership, RBH's shuttle brings us to the airport. Our car is safe, any needed service is performed, the dealership shuttle picks us up upon our return. No cost, just part of their great service. AND, I should mention, Geri (our sales person) has gone out of her way to make ALL of our experiences with RBH exceptional. Have a question about service.......call (or text, or email) Geri; have a question about the vehicle.........call Geri; need a shuttle (because we're going on vacation!!) ...........call Geri. On a scale of 1 - 5, I give the whole operation a 9!! Rollin Buck Brainerd, MN More