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Richfield Bloomington Honda

Overview Reviews (1,158) Inventory (500)

Richfield Bloomington Honda

Name: Richfield Bloomington Honda
Address: 501 West 77th St, Richfield, MN, 55423, US
Telephone: (612) 255-5783
Rating: 4.7

4.7

1,158 Reviews

501 West 77th St, Richfield, Minnesota 55423

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Sales: (612) 255-5783

Service: (612) 260-5804

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Richfield Bloomington Honda

Richfield, MN

Overview

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4.7

1,158 Reviews

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501 West 77th St

Richfield, MN

55423

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4.7

1,158 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,158) Inventory (500)

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Sales: (612) 255-5783

Service: (612) 260-5804

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Showing 1,158 reviews

November 20, 2024

SERVICE VISIT

It was very easy to set up my service appointment on line. I was graciously met by one of the service assistants as I drove into to the service bay. I did not wait long and I was cordially met by Servic line. I was graciously met by one of the service assistants as I drove into to the service bay. I did not wait long and I was cordially met by Service Mgr. Shelly whom immediately recognized me as a patron whom routinely brings my CRV in for regular maintenance. Shelly is very good at personalizing the conversation and yet is conscious of the value of a customer’s time. She asks all good questions and suggests we look at some areas that might need attention. I feel we are in a partnership in ensuring my vehicle is in top-notch shape vs working only as a transaction. More

by RJT757

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Shelly

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November 16, 2024

SALES VISIT - NEW

Good person and sales was good and hes explain evring good and hes give good advace good and hes give good advace More

by Deek

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Mohamed

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Nov 16, 2024 -

Deek responded

Go and visit honda dealar bloomingto and richfeild

Nov 18, 2024 -

Richfield Bloomington Honda responded

Deek, thanks for leaving Richfield Bloomington Honda a five-star review! We are thrilled that you enjoyed working with our team, and we appreciate your recommendation. Safe travels!

November 15, 2024

SERVICE VISIT

Professional, state of the arts technology, fast, courteous, informative. They are good at keeping you updated as your car is being serviced. courteous, informative. They are good at keeping you updated as your car is being serviced. More

by newbee52

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jose Munoz

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Nov 15, 2024 -

Richfield Bloomington Honda responded

Thank you for highlighting the professionalism and efficiency of our team at Richfield Bloomington Honda! We're glad to hear that our state-of-the-art technology and communication kept you informed during your service. We appreciate your feedback!

November 14, 2024

SERVICE VISIT

I had my door trim broken and wasn’t fully informed of my options on the phone. Only once checking online could I see there was another option. I used to like this dealership but I can confidently say I don’ options on the phone. Only once checking online could I see there was another option. I used to like this dealership but I can confidently say I don’t think I’ll ever be back after they tried to pressure me into buying a whole new door panel for $1300 when all I needed was a new actuator. More

by mg

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

I didn’t work with these employees

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Nov 15, 2024 -

Richfield Bloomington Honda responded

It's disappointing to hear about your recent experience with the door trim and lack of information provided. We strive for transparency in our services, so it's concerning that you felt pressured into a more costly option. Please feel free to reach out if you'd like us to discuss this further or address any other concerns you may have. Thank you, Brandon Burg - Service Manager - 612-404-3885

November 04, 2024

SALES VISIT - NEW

Very helpful and professional. Matt was very up front and easy to work with buying my Pilot Matt was very up front and easy to work with buying my Pilot More

by monicastew

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Women that helped me with the tech stuff, Matt Smith, David Milkes, Molly Kennedy

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Nov 04, 2024 -

Richfield Bloomington Honda responded

Monica, we're thrilled Matt hit the mark with 5-star service! Thank you for choosing Richfield Bloomington Honda. Enjoy your new Honda Pilot!

October 14, 2024

SERVICE VISIT

I called at 4:55 pm today on Sunday and got an appointment the next morning. A dashboard warning light was on. My car was fixed by noon that day. My service advisor was thorough and friendly. appointment the next morning. A dashboard warning light was on. My car was fixed by noon that day. My service advisor was thorough and friendly. More

by WindyCity2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Wali Ismail service advisor

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Oct 16, 2024 -

Richfield Bloomington Honda responded

We're delighted to hear that our team at Richfield Bloomington Honda was able to quickly address your dashboard warning light and provide you with friendly service. Thank you for sharing your experience!

October 05, 2024

SERVICE VISIT

Very responsible, listen to all comments, requests, and concerns. Very helpful and wanted me to be satisfied and happy with their service. concerns. Very helpful and wanted me to be satisfied and happy with their service. More

by meier594

Service Time

Recommend Dealer

Yes

Employees Worked With

Prince Grear

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Oct 07, 2024 -

Richfield Bloomington Honda responded

We're delighted to hear that our team at Richfield Bloomington Honda was attentive and helpful during your visit. Ensuring customer satisfaction is always a top priority for us. Thank you for sharing your experience!

October 02, 2024

SALES VISIT - USED

Dealership was great. Very efficient and professional ! Didn’t need to wait. All very good! Very efficient and professional ! Didn’t need to wait. All very good! More

by jodyeverson12

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Devon Lyons and Chip

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Oct 02, 2024 -

Richfield Bloomington Honda responded

Thank you for leaving Richfield Bloomington Honda a five-star review! We are happy to hear your service experience went smoothly. Until next time!

Oct 02, 2024 -

jodyeverson12 responded

Devon was very knowledgeable of my vehicle and took extra steps to negotiate the selling price. He was so easy to talk to and made my experience buying my car easy. Chip was also very helpful and professional when going through all the needed paper work. It was a total pleasure working with both of these men. Lucky for me I know I can contact Devon any time I have any other questions! Fabulous customer service / above and beyond!!

September 30, 2024

SERVICE VISIT

Josie, my service representative was efficient and helpful. I couldn’t stay fo additional work recommended and she made sure I had an appointment time that would work for me later. helpful. I couldn’t stay fo additional work recommended and she made sure I had an appointment time that would work for me later. More

by Maryh75

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Josie in service

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Sep 30, 2024 -

Richfield Bloomington Honda responded

We're glad to hear Josie provided efficient and helpful service at Richfield Bloomington Honda. Thanks for sharing your experience!

September 30, 2024

SERVICE VISIT

Amazing and very good Service, I loved it, awesome job and great customer service, thanks to Nate. and great customer service, thanks to Nate. More

by Hassan Abdullahi

Recommend Dealer

Yes

Employees Worked With

Nate.

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Sep 30, 2024 -

Richfield Bloomington Honda responded

Hassan, thank you for sharing your 5-star review and shoutout to Nate! All of us at Richfield Bloomington Honda appreciate your feedback!

Richfield Bloomington Honda

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