Richardson Chevrolet Buick, INC.

The customer service I received was a breath of fresh air. Todd Woodbury was my salesman and it was the first time that I’ve done business with Richardsons. I was beyond happy with the service that I rec air. Todd Woodbury was my salesman and it was the first time that I’ve done business with Richardsons. I was beyond happy with the service that I received. No pressure and no back and forth nonsense. Todd made sure that I got what I thought was a great deal. Chip handled the finance end of the deal and it was extremely quick, smooth and very easy. The overall experience with Todd, Chip and Richardsons was outstanding. I will definitely do business with them again and I will highly recommend them to friends and family. More

The transaction was very professional and handled by very compliant team.We have had many good interactions with this dealership. compliant team.We have had many good interactions with this dealership. More

Help us find and secure the vehicle we are looking for. Made purchasing the vehicle very easy. Made purchasing the vehicle very easy. More

Great place to buy a vehicle. Caters to the customer and a positive experience. Pricing was better than I expected Caters to the customer and a positive experience. Pricing was better than I expected More

Was Dealing on Vehicle waiting for Scott to call back was told it was being detailed, find out 4 days later they Sold it to a CASH Buyer the First day I called, Played me along for 4 days until I found out f told it was being detailed, find out 4 days later they Sold it to a CASH Buyer the First day I called, Played me along for 4 days until I found out from another Dealership. Both the General Manager and Salesman are Bad Business. Lost this Customer for good. Stay away from Richardson Buick!!! More

I bought used Grand Caravan in Sept 2022. Everyone was top notch. From the receptionist, sales , finance etc. Russ not only made buying easy, but had my in and out for service under warranty Everyone was top notch. From the receptionist, sales , finance etc. Russ not only made buying easy, but had my in and out for service under warranty in less than 2 hours. Service department got me in and out. This why I will drive 2 hours from Brighton to work with the Gladwin location Bob Lazzari Brighton,Mich Dec 6,2022 More

I found a 2016 Colorado on line here after going to a dealership in Traverse city. It was a great experience .working with this dealership from beginning to end.I bought the certified truck without even dealership in Traverse city. It was a great experience .working with this dealership from beginning to end.I bought the certified truck without even test driving it and was a little nervous but was pretty confident because of the great service.When the truck arrived the driver ,Tim was very friendly and even willing to put the plate on the truck for me. The whole process was great service. Would recommend and buy from again! More

The dealership was clean, the staff were friendly and helpful, and everyone I dealt with wore masks! They went above and beyond for me. Will definitely be back helpful, and everyone I dealt with wore masks! They went above and beyond for me. Will definitely be back More

Worst service Experience ever The new Richardson Chevrolet, Gladwin had my vehicle in shop for 8 days for new tires, front end alignment, and 1 new tierod. I received a message mid The new Richardson Chevrolet, Gladwin had my vehicle in shop for 8 days for new tires, front end alignment, and 1 new tierod. I received a message mid week that the work was complete and was quoted the amount due. When I returned this call I was told work had not even begun. I was not offered a loner and finally had to ask for one in the 5th day! Went to pick up on the 8th day. Unloaded daughter and car seat, loaded her into my vehicle drove off...front end alignment had not been done. Drove back, moved my child again from one car to the other and was told..."you are next in line" this process has been nothing but chaos from the moment I walked in on Monday April 22nd. Today is April 28th and I still do not have my car. There is no excuse for such poor service. Thus dealership is in transition of ownership and the service person in charge of communicating with the public had no idea what was going on. More

Went above and beyond The manager and Steve Kuberski went above and beyond to get us in the car we wanted and the price. We would not hesitate to recommend Richardson to a The manager and Steve Kuberski went above and beyond to get us in the car we wanted and the price. We would not hesitate to recommend Richardson to all our friends and family. We came from Tawas to deal withRichardson because they had previously given us good service while being friendly to boot! More