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Richardson Buick GMC - Midland - Service Center

Midland, MI

4.6
147 Reviews

147 Reviews of Richardson Buick GMC - Midland - Service Center

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July 25, 2025

They are very helpful, friendly, and they do a great job! Dawn is great to work with! More

by EAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

the people are so friendly! in a world where customer service is a thing of the past. these folks are going the extra mile! More

by jhammond1979
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Johnson
July 24, 2025

I was assisted as soon as I arrived. Dawn took my information and asked me to be seated in the lounge. More

by SPARTYFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

My experience was very pleasant! Dawn greeted me with a smile and she is very professional! I was in and out in less than an hour!! I will recommend to others!! More

by Conleypat
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Johnson
July 23, 2025

They listened to what initial problem was. Then did their investigation and found the problem in reasonable time. Everyone was very pleasant and professional. Excellent Service. More

by dmsharpe61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Chamberlin/Tech
July 22, 2025

It is efficient and has great customer service! I want to say his name was Matthew - he was very nice More

by kpschloop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

The visit was timely and the waiting room was comfortable. Matt explained the results of the inspection and what I would be advised to have done at my next service More

by melissakida
Recommend Dealer
Yes
Employees Worked With
Matt H
July 20, 2025

They took the car immediately upon arrival and had the car back to me quickly More

by huenemeseabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

The staff was awesome at this dealership. l! Attention to detail and the fastest oil change and tire rotation ever!!!!! More

by midlandpdk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Kind, efficient, explained things that I needed to know about my car. Kept Me informed More

by cindyheaphy64
Recommend Dealer
Yes
Employees Worked With
I don't remember read the records.
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