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Richardson Buick GMC - Midland

Midland, MI

Overview
Employees
Reviews
Vehicles
4.8
369 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2400 N Saginaw Road

Midland, MI

48640

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Showing 369 reviews

July 14, 2023

I noticed that your oil change/inspection/tire rotation was the same price as other GM dealerships at $79 dollars. Without a discount coupon I will be seeking other ways to service this vehicle! More

by WHALL34194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
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Jul 14, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your feedback - if you're interested, we regularly post service coupons on our website and would love for you to check them out!

July 14, 2023

Very nice clean no wait and the staff very professional and friendly. Waiting room very clean and coffee and water is very nice! More

by 5419LMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealing with the service dept
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Jul 14, 2023 -

Richardson Buick GMC - Midland responded

We appreciate you sharing this kind review with us - if there is anything we can do to improve your experience moving forward, please feel free to reach out!

July 13, 2023

Everyone I have worked with has been great. Smoothest transaction I have made to date. More

by lucas19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Goodwin, John Murphy
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Jul 14, 2023 -

Richardson Buick GMC - Midland responded

We are happy to hear this, Lucas! Thank you for your review!

July 13, 2023

Very courteous, explains things well and worked to get us in as quickly as possible. Coat seemed a bit high and no offer of coupons. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 14, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review and feedback, John!

July 10, 2023

Everyone is friendly and great in the service department and I was in and out in a timing matter! More

by ALJACOB989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jul 11, 2023 -

Richardson Buick GMC - Midland responded

We are so glad to hear about your experience with our service department! Thank you for your review!

July 08, 2023

Considerate, friendly, explained the work that was done. Went above and beyond helpful to help me get to my car as I am disabled. Will go back when needed. More

by westie353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jul 10, 2023 -

Richardson Buick GMC - Midland responded

We are happy to be able to take care of you and your vehicle! Thank you for your review!

July 07, 2023

Everyone is on the ball wait time is short if it is latter they have a car available they are very easy to talk to More

by JEOFFWEIL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 10, 2023 -

Richardson Buick GMC - Midland responded

Thank you for your review!

July 07, 2023

Quick making appointments Friendly Explaining findings And offer a ride home to a stranded customer that needed to leave the car overnight More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
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Jul 07, 2023 -

Richardson Buick GMC - Midland responded

We are glad to have been able to take care of you, Veronica! Thank you for your review!

July 06, 2023

The service department was very helpful with the issues with my truck. They took extra steps to insure my vehicle was fixed correctly. More

by mikebauer350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
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Jul 07, 2023 -

Richardson Buick GMC - Midland responded

We appreciate hearing this! Thank you for your review!

July 06, 2023

My wife and I stopped into the BettennBaker GM/Cadillac Dealership in Midland. Our Salesman, Parker Anzalone, was excellent. Parker was so professional, informative, friendly and willing to spend over 5hr More

by 777ss454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Anzalone
Report | Print
Jul 06, 2023 -

Richardson Buick GMC - Midland responded

We are so glad to hear that Parker was able to take great care of you! Thank you for sharing this review with us!

Jul 07, 2023 -

777ss454 responded

The sales manager and BettenBaker in Midland Michigan are next. 5-Star Reviews are coming.

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