Richardson Buick GMC Cadillac

Don't ever lose Dawn, she is why we continue to come to this dealer for service. this dealer for service. More

Poor quality service co ordination. I had a confirmed appointment for 10 am, 09/15/2023. When my vehicle arrived at service shop, I was simply informed that there was no such appointmen I had a confirmed appointment for 10 am, 09/15/2023. When my vehicle arrived at service shop, I was simply informed that there was no such appointment. This is totally unprofessional and unacceptable for a decent business like yours. More

Professional explained everything clearly nice comfortable waiting room speedy service, friendly staff Convenient location Good promotion on the Buick product comfortable waiting room speedy service, friendly staff Convenient location Good promotion on the Buick product More

They are very Prompt, courteous, and helpful. They are Very professional yet they are friendly They are Very professional yet they are friendly More

I had an oil change and tire rotation. I pulled in with nothing wrong with my car and then left saying it was going to be $129 to replace a sensor. My husband said they must have either da I pulled in with nothing wrong with my car and then left saying it was going to be $129 to replace a sensor. My husband said they must have either damaged the sensor while rotating the tires or forgot to relearn after tires being rotated. They didn't even ask me if I wanted it fixed. Just came out and said I would owe an additional $129 dollars plus $20 in labor. I will not be back for any additional services. More

Outstanding attention to customer. A caring attitude makes you feel important. Solved a non appointment problem from a drive through customer A caring attitude makes you feel important. Solved a non appointment problem from a drive through customer More

Excellent service Sherry, was awesome. She knew my husband had recently passed and she helped me put everything in just my name. Her kindness meant a lot to me. She knew my husband had recently passed and she helped me put everything in just my name. Her kindness meant a lot to me. More

2nd time trying to work with this dealer and it will be the last. Given a quote from sales rep set up appt took in they call me back and tried telling me double what quote was for a simple break job. Needl the last. Given a quote from sales rep set up appt took in they call me back and tried telling me double what quote was for a simple break job. Needless to say they put tires back on and brought my truck back. Called the other local dealer in town and price to do same work as requested was right in line with original quote given. Definitely given a bad look that’s for sure. More

They really work with you. Great service friendly and love our gm denli lease thanks Great service friendly and love our gm denli lease thanks More

Dawn rocks! She’s super friendly & helpful scheduling my service appointments. She gets me in very quickly. She’s a great asset to the company. She’s super friendly & helpful scheduling my service appointments. She gets me in very quickly. She’s a great asset to the company. More