Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 68 reviews
Purchased a BMW from Richards' in December and the car's been great. I spent a few months searching for and test driving cars before going to Richards’ and found the quality of their cars to be above avera been great. I spent a few months searching for and test driving cars before going to Richards’ and found the quality of their cars to be above average and fairly priced. The sales experience was positive and they were very accommodating about taking delivery since I was traveling extensively. More
We purchased a 2008 Mercedes E350 and the car was very much as advertised. Pricing was competitive,employees very helpful, and the dealership did everything promised. The staff was very friendly and hel much as advertised. Pricing was competitive,employees very helpful, and the dealership did everything promised. The staff was very friendly and helpful and worked to make this pre-oned Mercedes as good as new. When we picked up the car we were very pleased-the detail job was exceptional!! Thanks to all the staff at Richard's. More
I am a person who does not change my cars frequently. So, looking for a new car was a very BIG DEAL for me. When I have purchased cars in the past, I preferred to buy used cars over new cars. And I have So, looking for a new car was a very BIG DEAL for me. When I have purchased cars in the past, I preferred to buy used cars over new cars. And I have always liked the luxury type cars on the road. So, Richards' Motorcars seemed to be the right place for me. I did have some idea what type of car I wanted to buy. But I wanted to test drive a few different types of cars to help me make my final decision. Rich was extremely informative of each car I test drove. I loved all of them! I felt no pressure to make a quick decision on the purchase of a car. Rich was very patient with me and helped me narrow down the car I finally decided to buy. I purchased a 2007 Lexus RX350 with approximately 37,800 miles. The car was in great condition, inside and out. If you are considering to buy a used car, superior condition, low miles, and great price, I would highly recommend this dealership. The experience I had at Richards' was nothing less than excellent. Everyone at the dealership was very friendly and pleasant. I definitely would give this dealership a two thumbs up! I absolutely love my new vehicle! More
I sent in a request for more information on a 2008 BMW 328xi. I received a response from someone named Mike about 20 minutes after sending in my info. The surprising part was that it was 10:30 at night. 328xi. I received a response from someone named Mike about 20 minutes after sending in my info. The surprising part was that it was 10:30 at night. this immediately gave me a good feeling about working with Mike. I arrived to look at the car two days later and the entire transaction took less than an hour because mike had all of the paperwork completed ahead of my visit. It was an easy, painless purchase. More
Found this dealership on cars.com and worked with mike on a mercedes s550. We negotiated a fair price and i took delivery two days later. I was impressed with Mike's knowledge of the car. This was an easy pu a mercedes s550. We negotiated a fair price and i took delivery two days later. I was impressed with Mike's knowledge of the car. This was an easy purchase and I feel i got a great car at much better price than at a mercedes dealership. More
This dealer went out of their way to find my the right car. They found me a car out of state that matched exactly what I was looking for. I was really surprised that their was no haggling over the price a car. They found me a car out of state that matched exactly what I was looking for. I was really surprised that their was no haggling over the price at the last minute. Addtionlly when I complained that their was scratchs on the mirrors they fixed it at no cost!!! For my first time ever I felt I should right a review for a dealership. More
Terrific experience with purchase and service, far better than a new car dealer. Selection and quality of vehicles was excellent, and there was no pressure to purchase. I have recommended Richard's to seve than a new car dealer. Selection and quality of vehicles was excellent, and there was no pressure to purchase. I have recommended Richard's to several friends and each one was delighted with their purchase. More
Being from western Mass I had found a car on the internet which lead me to Mike. He was very easy to work with and eager to help me find the perfect car for my family needs. The car that I had lead me to which lead me to Mike. He was very easy to work with and eager to help me find the perfect car for my family needs. The car that I had lead me to Richards at first was no longer available but with Mikes knowledge we were able to get something very close to my first thought. I would have not problem recommending Richards to my friends and family. More
Searched for a low mileage mercedes for the last few months. came across the richards' website and noticed that they had a large selection of what i was looking for. I visited their dealership and was months. came across the richards' website and noticed that they had a large selection of what i was looking for. I visited their dealership and was surprised at how many nice cars they had on the lot. they dont negotiate but there really was no need for what i paid. More
I bought a Jaguar from Richards through the internet. The car was a great price and arrived in the stated condition from their ad. Buying a car sight unseen is a risk but Mike (sales) and Ron (finance) walke car was a great price and arrived in the stated condition from their ad. Buying a car sight unseen is a risk but Mike (sales) and Ron (finance) walked me through it without a hitch. There was no pressure to buy and the price on the internet site is the price you pay. The photos of the car were clear and high quality and there were almost no surprises. When I queried something I got a straight answer. On receiving the car after its 1500 mile shipping a couple of small items were missing but Ron was couteous and apologised and these will be rectified shortly. I would recommend this dealer and wishede I lived closer so I could visit in person. More