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Richards' Motorcars

Malden, MA

4.2
68 Reviews
By appointment only
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672 Broadway

Malden, MA

02148

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Showing 68 reviews

April 15, 2011

Purchased a BMW from Richards' in December and the car's been great. I spent a few months searching for and test driving cars before going to Richards’ and found the quality of their cars to be above avera More

by BMW530
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
March 26, 2011

We purchased a 2008 Mercedes E350 and the car was very much as advertised. Pricing was competitive,employees very helpful, and the dealership did everything promised. The staff was very friendly and hel More

by drinaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron, Megan, Richard the owner
March 26, 2011

I am a person who does not change my cars frequently. So, looking for a new car was a very BIG DEAL for me. When I have purchased cars in the past, I preferred to buy used cars over new cars. And I have More

by happiness2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mugherini
January 21, 2011

I sent in a request for more information on a 2008 BMW 328xi. I received a response from someone named Mike about 20 minutes after sending in my info. The surprising part was that it was 10:30 at night. More

by marty0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warwick
January 09, 2011

Found this dealership on cars.com and worked with mike on a mercedes s550. We negotiated a fair price and i took delivery two days later. I was impressed with Mike's knowledge of the car. This was an easy pu More

by breiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike warwick
December 22, 2010

This dealer went out of their way to find my the right car. They found me a car out of state that matched exactly what I was looking for. I was really surprised that their was no haggling over the price a More

by degeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mugarini
December 21, 2010

Terrific experience with purchase and service, far better than a new car dealer. Selection and quality of vehicles was excellent, and there was no pressure to purchase. I have recommended Richard's to seve More

by keveny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Mugherini
November 24, 2010

Being from western Mass I had found a car on the internet which lead me to Mike. He was very easy to work with and eager to help me find the perfect car for my family needs. The car that I had lead me to More

by sunshine63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack and Mike
November 23, 2010

Searched for a low mileage mercedes for the last few months. came across the richards' website and noticed that they had a large selection of what i was looking for. I visited their dealership and was More

by jsatiropolous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warwick
November 08, 2010

I bought a Jaguar from Richards through the internet. The car was a great price and arrived in the stated condition from their ad. Buying a car sight unseen is a risk but Mike (sales) and Ron (finance) walke More

by britnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike & Ron
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