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Richard Lucas Subaru - Service Center

Avenel, NJ

4.7
61 Reviews

61 Reviews of Richard Lucas Subaru - Service Center

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October 06, 2022

I have dealt with Jason since I bought my Imprezza 2013. He always treats me honestly and with great care! I appreciate it so much!!! More

by debmal52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Isidoro
September 24, 2022

The best service my family and I have received in years. Thanks Richard Lucas Subaru. More

by William Kilson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Isidoro, Peter Frentz
September 24, 2022

The staff is friendly, professional and had the work done early! It was awesome and I was thrilled More

by spesakdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Provilon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2022

Very courteous and professional staff. My car inspection at MVC was successful. Thank you and continue good job! More

by Mariawarszawa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 07, 2022 -

Richard Lucas Subaru responded

Mariawarszawa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

August 20, 2022

Very excellent service department. Chris, Jason and Peter provided very good advice in the Service Department. More

by george9337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Chris and Peter.
Sep 07, 2022 -

Richard Lucas Subaru responded

George9337, thanks for your praise and kind comments about our team. Safe travels!

July 30, 2022

Excellent service the staff is great they explain everything terrific experience would recommend this dealership More

by Megia2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Frentz
Sep 07, 2022 -

Richard Lucas Subaru responded

Megia2003, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you again for leaving us this response!

Sep 07, 2022 -

Megia2003 responded

I responded a week after I had my car serviced I received excellent care from the minute I walked and left by every one in every department

July 19, 2022

Easy to set up an appontment for service. Very professional and helpful staff. I was in and out as quickly as possible no less than an hour More

by Santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 07, 2022 -

Richard Lucas Subaru responded

Santiago, we're happy you found our staff to be so supportive during your experience here at Richard Lucas Subaru.

July 08, 2022

They handle several problems efficiently And they kept me informed. First class dealership I strongly recommend Lucas More

by Ravcak@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Beyer
Sep 07, 2022 -

Richard Lucas Subaru responded

Hi Ravcak@aol.com! We're so happy we were able to help you out! Safe travels!

July 05, 2022

Professional and fair! They have the knowledge and know how. They are reasonably priced and do what they can to help the consumers make good decisions to fit their budget. More

by wzeliff7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
Sep 07, 2022 -

Richard Lucas Subaru responded

Wzeliff7, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

June 26, 2022

The service staff are consistently professional and friendly and I’ve been traveling to this dealership from Staten Island for years! More

by donna
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Sep 07, 2022 -

Richard Lucas Subaru responded

Donna, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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