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Richard Lucas Subaru - Service Center

Avenel, NJ

4.7
61 Reviews

61 Reviews of Richard Lucas Subaru - Service Center

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October 13, 2023

Every person working here are knowledgebale, friendly and simply great to work with. Jason, Ryan, and Peter are amazing and it is important for me to be comfortable and trusting of where my car is serviced. More

by TT
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Peter
October 11, 2023

Excellent service, great service guys, always manage to fit you in when you have an emergency. Love the pick up & drop off service. More

by Marcella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
October 07, 2023

Service always great at Subaru dealer- why I continue to use them 6 years after auto purchase. More

by Subiedrvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

UNPROFESSIONAL, IRRESPONSIBLE RUBBISH PEOPLE TO DEAL WITH. THERE IS NO COORDINATION OF STAFF STARTING WITH RECEIPTIONIST TO FINANCE OFFICIAL. NO ONE DEAL WITH THE CUSTOMER RESPONSIBLY, ETHICALLY. THEIR More

by pan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Lucas Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA, RECEIPTIONIST, JESSE, JOHN LUCAS JR
August 10, 2023

Ryan was great providing me with an estimate for a windshield replacement and explaining the process to scheduling an appointment. The price was compairable to Safelite but my main motivation to go w More

by vahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Jason is a terrific person to do business with , honest and he cares about his customers. More

by joel.bratter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

joel.bratter responded

Jason is a terrific person to do business with, honest and he cares about his cutomers.

June 28, 2023

It was fast. Peter at the desk is very courteous. The waiting area is comfortable. More

by Rosie2rn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter at desk doing intake very knowledgeable and courteous.
June 24, 2023

Always very satisfied with the service department at Richard Lucas Subaru Prompt, courteous and knowledgeable More

by rubanojoseph
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Good friendly service. We have leased two forester's and have never had an issue or complaint. More

by Jcdarko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Provilon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Great service team. The work was done faster than I anticipated. The cost was exactly what I expected. I will be back to service my wife’s car next week. More

by john_pujols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Eavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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