Richard Lucas Subaru - Service Center

I would like to thank Jason Isidore service manager & Bill Powell for going above and beyond with an issue with my 2022 Outback they took my concern and investigation led to them to program my drivers si Bill Powell for going above and beyond with an issue with my 2022 Outback they took my concern and investigation led to them to program my drivers side mirror not tilting down in reverse I believe they should be recognized for outstanding customer service and would recommend them to everyone Robert Jenkins More

I am extremely pleased with service received by Jason and technical staff. Regardless of issue or question asked they are knowledgeable and provide quality results. technical staff. Regardless of issue or question asked they are knowledgeable and provide quality results. More

I always go to Richard Lucas’ dealership, rather than any other Subaru dealership. They are always very helpful and courteous. I have even met two of the Lucas owners actually working there! That is a rare t other Subaru dealership. They are always very helpful and courteous. I have even met two of the Lucas owners actually working there! That is a rare thing. That is why I got two Legacies from them. There are other Subaru dealers near me, but I’d rather go.to them. Lucas is truly a family owned business. More

Since leasing my 2022 Subaru from this dealership, I have found them to be outstanding in all aspects -.from sales (Anthony Eagan, Greg Fahy, Bill Powell, and Ryan Eavey & Peter Frentz in service. In my expe found them to be outstanding in all aspects -.from sales (Anthony Eagan, Greg Fahy, Bill Powell, and Ryan Eavey & Peter Frentz in service. In my experience there, customers are very comfortable and treated like family. I love my Subaru and will continue to use this dealership. More

Always provides exceptional customer service and very accommodating in situations where you do a ‘walk in’ as needed or situations arise. accommodating in situations where you do a ‘walk in’ as needed or situations arise. More

Looked at car for 25 minutes, charged me $200 for no work done. Ridiculous. Outrageous. done. Ridiculous. Outrageous. More

Jason who took care of me was fantastic . Didn’t have to wait at all I was out within a hour. Great service Richard Lucas Didn’t have to wait at all I was out within a hour. Great service Richard Lucas More

I have dealt with this dealership since purchasing my 2018 Subaru Forrester there. Their customer service has always been excellent. The staff are friendly and very knowledgeable. They have always focu 2018 Subaru Forrester there. Their customer service has always been excellent. The staff are friendly and very knowledgeable. They have always focused on my needs as well as going above and beyond at all times. I have always been advised of what had to be done as well as the reasons why. All have always been extremely patient with any further questions or concerns I might have. Dealing with them has been a pleasure. Your staff is a definite asset to the dealership. More

This dealer respects and treat customers as family. Mr John Pujols was my salesman and the person I’d recommend for those looking to buy a new car A very friendly and professional place to bring in y Mr John Pujols was my salesman and the person I’d recommend for those looking to buy a new car A very friendly and professional place to bring in your car in for service and repairs. More

Rapid service. Honest evaluation and communication of problems. Friendly service. No unnecessary repairs recommended by service advisor. Honest evaluation and communication of problems. Friendly service. No unnecessary repairs recommended by service advisor. More