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Richard Lucas Subaru
Avenel, NJ
332 Reviews
Richard Lucas Subaru | New Subaru & Used Cars in Avenel, NJ
Looking for a New or Used Subaru in Avenel? You've come to the right dealership! At Richard Lucas Subaru we provide everything automotive, with great prices and customer service. With a new or used Subaru in Avenel from Richard Lucas Subaru you'll get a reliable and stylish new car at a price you can afford. Call us or make the drive from Highland Park, Union, Staten Island and Edison, NJ to our car dealership in Avenel to visit our us in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 332 reviews
September 23, 2011
The sales staffs were not very efficient in handling my requirements and needs. The one who worked with me to order the new car was very unprofessional and unknowledgeable. I hope that I can recover my dep requirements and needs. The one who worked with me to order the new car was very unprofessional and unknowledgeable. I hope that I can recover my deposit. More
by shahripo
Employees Worked With
Jason Waxler, and mike Howe
September 07, 2011
This is a series complain, and complain Dealer "Richard Lucas Subaru" in address: 1077 U.S. Highway One South Avenel, NJ 07001. On Aug-20-2011, Saturday morning, I drive my Subaru Legacy to Ric "Richard Lucas Subaru" in address: 1077 U.S. Highway One South Avenel, NJ 07001. On Aug-20-2011, Saturday morning, I drive my Subaru Legacy to Richard Lucas Service Center for Oil Change and Tire Rotate Services. On Aug-26-2011, Suddenly my Car come out very noisy Sound around front area, I don't know what happen, but it's very loud, and come louder when car speed accelerate, the sound so loud as like something serious broke down. For safety reason, I have to found any local Auto Mechanic Help to take look at it right away. Then, find out the reason, this is very ridiculous and very danger. Front left side wheel, 4 screw loosing, only one can hold the wheel, front right side wheel, also have same issue, only 2 screw can hold the wheel, and found also both back wheels, the screws are start loosely. Do they want to kill their customer on the road? Plus, Also found miss one piece of cover. The cover is locate at the bottom area of engine, when you change oil filter, you need to take down the cover, and need put it back after oil filter changed, but the service and the mechanic performance is very messy, unbelievable that lost my cover, then also want to kill the customer. According my paper record, my car service performed by "markkhait" did very non-professional job and service to my car, and almost harm customer life. Your Subaru Service is absolutely disappointed, because this is not my first complain during my 6 years with my Subaru car, but this time is quite serious issue. More
by kelviny
Employees Worked With
0
