Richard Lucas Subaru

We went in last week with a specific car and price in mind. Barbara was friendly and knowledgeable, did not waste our time. We agreed on a price, and after locating the car and adding the accessories we mind. Barbara was friendly and knowledgeable, did not waste our time. We agreed on a price, and after locating the car and adding the accessories we wanted, we drove it home tonight. It was a comfort to deal with a person who really knew their product. More

I called on Saturday for info how to return a lease and trade another one in for a used car. He called us to give us some price options, set appointment for Wednesday. He called us Tuesday to confirm whi trade another one in for a used car. He called us to give us some price options, set appointment for Wednesday. He called us Tuesday to confirm which is a plus, we weren't going to be just anyone when we walked in. When we went in on Wednesday, he was there and greeted us warmly! Wayne was very patient with us and we went for a few test drives. He explained all features for the models we drove and was very knowledgeable when we asked questions. Once we settled on the Subaru we were in the hands of Jason the finance manager - that task went without a hitch. Meanwhile, we were introduced to other Richard Lucas staff - we had already known some because we've been buying or leasing from Richard Lucas since 2007 so we felt right at home. I cannot say enough about the pre visit calls, the time at the dealership spent with Wayne Steele, and the follow up since we bought our car. We wouldn't go anywhere else for our car in the future if we ever decide to sell our Subaru. Thank you, especially you Wayne, for your professionalism and courtesy and care you took when we were there! More

Everything went smooth as silk, from the upfront great internet price ($1,900 less than my local dealer), my dealings with Wayne Steele, right through to the financing guy John. At no point did I feel pr internet price ($1,900 less than my local dealer), my dealings with Wayne Steele, right through to the financing guy John. At no point did I feel pressured to buy anything I didn't want, including dealer add-ons, extended warranties, or insurance. These things were presented, but when I decided against them we proceeded cheerfully on with the sale of my new 2014 Forester. I've never had a better buying experience than I had at Richard Lucas Subaru; they are honest, fair, and upfront with pricing, and genuinely friendly. Wayne, in particular, put our best interest ahead of his and the dealership, and for that I plan to return as a repeat buyer. I would rate this dealership 10 + on a scale of 10. Did I mention that I couldn't be happier? ManfredK More

Best experience I've ever had at a dealership...... hands down!!! Wayne was aces and I would definatley buy from Wayne at Lucas Subaru again!!!!! Definately stop in and say hi to Wayne and Joe and th hands down!!! Wayne was aces and I would definatley buy from Wayne at Lucas Subaru again!!!!! Definately stop in and say hi to Wayne and Joe and the rest of the staff! More

I do not usually write reviews but this is an exception for my experience was great. Chris and his team members helped me search and find the right vehicle for me. They were professional, accommodating, pl for my experience was great. Chris and his team members helped me search and find the right vehicle for me. They were professional, accommodating, pleasant and even a little funny which made this major transaction a great experience. Thank you for having great personnel on your staff. More

I actually did not purchase from this dealership because it was a little out of my price range (I'm just a poor graduate student) but they had fabulous customer service from the moment I showed interest unt it was a little out of my price range (I'm just a poor graduate student) but they had fabulous customer service from the moment I showed interest until I found another vehicle. Sara responded to my e-mails right away answering all of my questions, giving me additional information, going above and beyond to help me. If I had a bigger budget I would have hands down chose this dealership to buy from. More

I'm 49 years old and have been purchasing vehicles for quite some time, dealing with Joe was one of my more pleasant car buying experiences. He actually listened to me and answered all of my question for quite some time, dealing with Joe was one of my more pleasant car buying experiences. He actually listened to me and answered all of my questions and made me feel very comfortable buying the vehicle. Joe was courteous, friendly and knowledgeable. The dealership was also well maintained and very clean. I would highly recommend buying a vehicle at this dealership. More

My experience at the dealership with Joe was very enjoyable. He walked me through the buying process, covered all aspects of the vehicle including visiting with the service group. Dave the service ma enjoyable. He walked me through the buying process, covered all aspects of the vehicle including visiting with the service group. Dave the service manager was just as pleasant. The selection of vehicles was very nice to chose from and the overall appearance was nice & professional. I would recommend Richard Lucas to my friends & family! Great experience! More

I bought new Subaru legacy from the salesman named joe. he was very knowledgable and let me test drive a few cars because I did not know which type of car I wanted. once I decided on the legacy he Introduc he was very knowledgable and let me test drive a few cars because I did not know which type of car I wanted. once I decided on the legacy he Introduced me to greg the Subaru sales manager who gave me a very fair price. I was very happy that joe went over thoroughly the different features of the car. More

Buying a car can be very stressful. Joe made us feel at ease & talked us through the process. He showed us several models and we never felt the obnoxious pressure sales people are known for! We drive our ease & talked us through the process. He showed us several models and we never felt the obnoxious pressure sales people are known for! We drive our new car home..hassle free! Great experience! More