Richard Lucas Chevrolet

Wonderful Personalized Service from Beginning to End! I had a Kia for over 20 years, but my Husband wanted me to look at Subaru, he said they are more reliable and he liked the quality of the car. My Daug I had a Kia for over 20 years, but my Husband wanted me to look at Subaru, he said they are more reliable and he liked the quality of the car. My Daughter had a Subaru for over three years and my Sister had one for five years so I gave a look. I was met by a fabulous person in Sales, Camron who took the time to show me all the qualities that were important to me. He was knowledgeable and never pressured me at any time. I fell in love with the Crosstrek! Mike in Finance walked me through all my options and was so polite and helpful in assisting me all the way through. And then Carlos in Service set me up for my followups and again was very kind and answered all my questions quickly and with a smile! And then I happily drove away in my Beautiful New Car! I am so happy to be a part of the Richard Lucas Subaru! Thank You all for your excellent customer care! More

Anthony was extremely helpful in helping me get everything sorted with my new truck. He was very knowledgable and answered all the questions I had. I visited 3 other dealerships p in helping me get everything sorted with my new truck. He was very knowledgable and answered all the questions I had. I visited 3 other dealerships previous and he was the only one able to get me to buy a truck out of my strict budget :) He also sat patiently with me for 4 hours while waiting for the business manager. All around great guy and great salesman More

Sales & service excellent. Recently leased a 2015 Impala after turning a 2012 Cruze. Transition went smoothly. Sales personnel were knowledgeable and accommodating. Salespeop Recently leased a 2015 Impala after turning a 2012 Cruze. Transition went smoothly. Sales personnel were knowledgeable and accommodating. Salespeople treat you like family. I would highly recommend this dealer. More

Stay Away They tried to charge me more $ on loan then it should have cost, only after I pressed them for amortized printout out of loan did the number become co They tried to charge me more $ on loan then it should have cost, only after I pressed them for amortized printout out of loan did the number become correct. Also I paid extra for nav/entertainment system, they put in an after market ertainment system that never worked properly, I waited w/o vehicle for 10 days while they installed it, then I brought back 4 times in attempt to fix, they could not, so told them to give my money back and reinstalled stock stereo.They agreed, Since they have installed it I've been back twice and still have no sound on radio/phone, and now no back up sensors. I was told call service manager, I did 3x's no return call, I finally just spoke to a service guy who took info, said he'd call back when they had a loaner car...still waiting, its been 4 days. Customer service is horrific. I've bought 5 new chevy's over last 20 yrs and this is the worst experience I've ever had. WILL NEVER GO BACK TO LUCAS CHEVROLET AGAIN!!! More

5 STAR DEALER! I found myself thinking of a new vehicle. Another dealer had sent me something in the mail but when I called they said since I had lease payments left I found myself thinking of a new vehicle. Another dealer had sent me something in the mail but when I called they said since I had lease payments left they couldn't help me. I was referred by a friend to visit Richard Lucas Chevy, even though it was a bit out of the way for me. They surpassed all my expectations. I met with Mike Cortese who was professional and thorough without being pushy. He understood what I wanted to do and worked with George Lucas Jr who made it happen. I drove home a brand new Equinox with no money out of pocket, they took care of my present lease, and my payments went DOWN. Who would have thought that you could SAVE $$$ by buying a new car? Go see these guys! More

Appreciative Customer I am pleased to inform you of the quality care and excellent customer service I received from Service Rep Justin N. who coordinated the service of my I am pleased to inform you of the quality care and excellent customer service I received from Service Rep Justin N. who coordinated the service of my vehicle for the ingnition recall and Master Mechanic Vincent Quinn for his attention to detail in recommending, repairing and replacing all parts necessary for the safety of my vechile. Their combined professionalism and courtesy are assets to the Richard Lucas GMC Service Center. Thank you. Diana Morrison Roselle, NJ More

GREAT EXPERIENCE WITH MY SERVICE REP My service Rep Mr. Boseman was absolutely amazing he was very professional, knowledgeable about the vehicle I was purchasing and fast we were in and o My service Rep Mr. Boseman was absolutely amazing he was very professional, knowledgeable about the vehicle I was purchasing and fast we were in and out in no time. I will definitely be sending everyone to this dealership to see Mr. Bosman. All the other employees were also very welcoming and nice as well. More

Carl Nastasi Carl was pleasant,engaging and made me think about certain options. He was not pushy in any way. He made suggestions and weighed tings for me. It Carl was pleasant,engaging and made me think about certain options. He was not pushy in any way. He made suggestions and weighed tings for me. It was a pleasant experience. More

Satisfied customer Visiting Richard Lucas Chevrolet was a pleasant experience. Mike Cortese is a first-class, professional and friendly Sales Consultant, together with Visiting Richard Lucas Chevrolet was a pleasant experience. Mike Cortese is a first-class, professional and friendly Sales Consultant, together with Marty Aroneo who also provides excellent and helpful service. We particularly appreciated the soft-sell approach - there was no pressure to buy or rushed decision making. Mike provided all necessary information and guidance for us to consider our purchase at our own pace. The price reduction was adequate and also appreciated. Thanks to Mike, Marty and Richard Lucas Chevrolet. More

Wonderful saleman Carl Nastasi Ida Scriven I would to take this time to thank Carl Nastasi for being such a wonderful saleman on 11/15/14 helping me during my car hunting.I wasn't s Ida Scriven I would to take this time to thank Carl Nastasi for being such a wonderful saleman on 11/15/14 helping me during my car hunting.I wasn't sure about car buying that day just shopping around.He made me felt at ease,he was very friendly and eager to help,answer all my questions even when I was having second thoughts.At the end I drove away happy with my 2014 Chevrolet Cruz and was happy with the price also.Thanks you Carl Nastasi saleman at Richard Lucas Chevrolet More