Back

Richard Lucas Chevrolet

Woodbridge Township, NJ

4.9
1,138 Reviews
Dedicated to serving all your Chevrolet needs. For us, "customer service" means making your Chevrolet buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a Chevrolet from our dealership: •You'll find all the information you need to buy a Chevrolet right here on our website. •Search through our extensive selection of new and pre-owned vehicles. Request a price quote on a new Chevrolet of your choice. •Visit our departments. Our friendly, professional staff will exceed your expectations for personal service. •Enjoy prompt, quality service from our Service Center. Make an appointment or order parts online. 5 Reasons to Choose Richard Lucas Chevrolet •The Lucas Family has been in business since 1925. •We have served over 1,000,000 satisfied customers. •Our outstanding reputation for honesty and reliability has made us one of New Jersey's leaders in the Auto Industry. •A knowledgeable sales staff , certified service technicians and family management for over 90 years. •We are 100% certain we will sell you the car you want at a price you will love and we will keep you completely satisfied for as long as you own or lease your car. We are 100% sure because we have been doing it for over 90 years. Richard Lucas Chevrolet | New Chevrolet & Used Car Dealership in Avenel, NJ
Contact Dealership

1077 US-1

Woodbridge Township, NJ

07001

Directions

By Type

Showing 1,138 reviews

March 27, 2017

Horrendous This is most likely going to be deleted but my wife and I went to purchase a Chevy Tahoe or Suburban. We were met by a salesman who had zero knowledge More

by G1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marty Aroneo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not looking to get anyone fired. Just retrain.
Mar 27, 2017 -

Richard Lucas Chevrolet responded

Thank you for taking the time to contact us regarding your experience and I do apologize for the horrendous example our dealership unfortunately showed, as this type of experience is unacceptable. I believe you spoke with Marty this morning on the phone, he is our General Sales Manager. I've learned of the sales person you're referring to and this is his second week working here. He is in the middle of Chevrolet training as we speak. As for the vehicle parked right up front, it is climbed into often for people wanting to check it out and I apologize for the carpets condition. It has been sent to clean up to be vacuumed and washed. Once again we apologize for what you experienced and thank you for bringing it to our attention.

March 24, 2017

Amazing Start to finish, sales to finance. normally it is hard to give xxxxxxto car dealers but this time was amazing. My sales rep did an amazing job of he More

by Jayboogy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Naqvi
March 10, 2017

Honest Service I had an great experience at this dealer. Scott understood my needs and did not push me to buy a more expensive car rather, he offered me a current sa More

by Catalina Gironza
Recommend Dealer
Yes
Employees Worked With
Scott Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Naqvi
Mar 10, 2017 -

Richard Lucas Chevrolet responded

Thank you for taking the time to leave us feedback. I'm happy to hear our Internet and Sales department work together to bring you a great experience! We hope to see you again.

March 07, 2017

Awesome experience at Lucas Chevrolet Had a great experience. Syed was so nice. I will definitely recommend him. So polite and not pushy. Very knowledgeable on the vehicle we were inte More

by Pepmag0268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Aroneo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artie Beyer, Syed Naqvi, Jason Wexler
Mar 10, 2017 -

Richard Lucas Chevrolet responded

Thank you for taking the time to leave us feedback! We appreciate your business and hope to see you again.

March 07, 2017

New. Car I had a great experience. Have purchased 5 vehicles here. I trust Lucas. Would definitely recommend Syed he was very helpful. Left a very happy cus More

by Susanlmartin5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Aroneo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Naqvi
Mar 10, 2017 -

Richard Lucas Chevrolet responded

We appreciate your repeat business! Thanks for taking the time to leave a review. We hope to see you again - enjoy your new vehicle!

February 19, 2017

Outstanding It was a very pleasant buying experience. I left with a great looking car and a great non pressured feeling. Everything and everyone including the of More

by CarbohYdrate.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Aroneo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Naqvi, Jason Wexler
Feb 20, 2017 -

Richard Lucas Chevrolet responded

We appreciate the feedback on not only our employees, but our office presentation as well! Thank you for taking the time to leave us a review. We hope to see you again!

February 06, 2017

Honest customer service I found my car online, and went to claim it at the dealer. They disclosed to me cosmetic issues which they had corrected and I felt that was very hone More

by chevy
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Ryan Gastgeber, Syed Naqvi, Jason Wexler
Feb 07, 2017 -

Richard Lucas Chevrolet responded

Thank you for taking the time to leave us feedback. I'm happy to hear your satisfaction with our entire team! We know your time is valuable - so honest disclosures are a simple courtesy that benefits everyone. We hope to see you again!

February 05, 2017

Great experience From the second we stepped on the lot, we were greeted by Syed. He was very personable and professional. Asked what we were looking for and what we wa More

by Rpwatters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Syed Naqvi
Feb 07, 2017 -

Richard Lucas Chevrolet responded

Thank you for taking the time to leave us feedback! I'm happy to hear that Syed has a habit of putting the customer's needs first and remains personable. He looks forward to assisting again when your wife is ready for a new car. Enjoy the ride!

February 04, 2017

great service and value I located the car online via carfax.com and I was contacted immediately after requesting more information on the vehicle. I worked with Syed throu More

by alvinsaini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Syed Naqvi, Jason Wexler
Feb 07, 2017 -

Richard Lucas Chevrolet responded

Thank you for leaving such a glowing and detailed review! It's always a win-win when our sales and business professionals work together causing the process to go smoothly. We appreciate your business and look forward to servicing your vehicle in the future!

January 25, 2017

Great customer service They helped us get a nice car at a good and affordable price. They were very patient and honest. My husband and I felt no pressure from them as some d More

by Warner01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Aroneo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syed Naqvi
Feb 07, 2017 -

Richard Lucas Chevrolet responded

Thank you for taking the time to leave us feedback! We appreciate you giving us the opportunity to assist you. Enjoy the car and we hope to see you again!

...
87
...