Richard Chevrolet

Customer Service, Customer Service, Customer Service! I just leased a 2012 Chevy Equinox from Jim Kubicza, Account Executive and Dan Alkas, Finance Manager who both made it possible, they understood I just just leased a 2012 Chevy Equinox from Jim Kubicza, Account Executive and Dan Alkas, Finance Manager who both made it possible, they understood I just needed a break, a place to start, like so many others during this long time of financial issues. GM was looking to help good people who need an opportunity to lease or purchase their next vehicle. I found that opportunity at Richard Chevrolet, and what a wonderful experience! Jim had come highly recommended by close friends of mine, my friend leased her car, her husband bought his truck there. I had a 1998 Chevy Malibu with 179,000 miles and knew it was time for a newer vehicle before any more car repairs. Having decided to lease; I wanted an SUV, the Equinox was perfect. I was first assisted by Rick who spent time with me even though I had told him I was referred to Jim; 'no problem' was Rick's comment, "I'll be glad to help". The process was started! My next visit was with Jim; who proved he definately deserved the "Mark of Excellence" award! Jim listened to what I was looking for, offered suggestions, information, and never pushed me to make a decision immediately. Jim delivered outstanding customer service, as did all of his colleagues at Richard Chevrolet. After working thru the financial maze; Jim and Dan worked diligently on my behalf to make my Equinox lease possible. They shared my excitement when I was there to sign the papers and pick up my Equinox. Rick greeted me when I came in and put the license plates on my new ride. A true team effort from everyone at Richard Chevrolet; from Nancy at the front desk, to Jeffrey the General Sales Manager and everyone in the sales office. My test drive in the Equinox proved that was the vehicle for me! Jim explained all the buttons, lights, and features in the SUV after the test ride, and again the day I picked up my car. He took the time, a few minutes, to set up the radio (not a big deal to most but it would have taken me much longer), explain XM satellite radio service, provided for 3 months, Onstar service for 6 months. I have thoroughly enjoyed my CD player and sound system. These are a few of the highlights of my Richard Chevrolet experience. I have many more. This was a great experience from everyone because they know the true meaning of customer service. Katherine Chamberland More

Recently I purchased a previously owned 2010 Chevy Recently I purchased a previously owned 2010 Chevy Silverado LTZ. I dealt with Roger Hill for the sale of the truck. Roger was very knowledgeable ab Recently I purchased a previously owned 2010 Chevy Silverado LTZ. I dealt with Roger Hill for the sale of the truck. Roger was very knowledgeable about the vehicle and was able to answer all of my questions(most before even asking them). He spent quality time with me after the purchase to show me how options on the truck worked. I felt I was treated the same as is if I had purchased a new vehicle(which I will do when my wife is ready for a car). Everthing was ready on time and everything we talked about was followed through. By the time I left the day I picked up the truck I had no questions left unanswered. Also dealing with Sean Lamb in F & I was a pleasure, my wife and I were expertly guided through the registration process of the vehicle and trade in of my old truck. All in all my experience at your dealership exceeded my expectaions, from the cleanliness of the vehicle when I picked it up to the knowledge and professionalism of your staff. I look foward to checking out your service department for my vehicle maintenance. Thanks again for a great xperience and keep up the good work. PS: And all this while undergoing a major renovation. Great job. George Moreland More

Our experience with Richard Chevrolet has been more than satisfactory. The salesman Roger Hill went above and beyond with providing top notch customer service, through quality of information, and by being satisfactory. The salesman Roger Hill went above and beyond with providing top notch customer service, through quality of information, and by being eager to help. He listened to our requests, providing feedback that was appropriate. Jason Vianese is the driving force behind such talented salesmen like Roger Hill. We appreciate his professionalism and for paring us up with Roger. More

I had a wonderful experience with this dealership. Everyone was very helpful and friendly. I was looking to trade in my lease and got a great deal on a new lease for a Cruise. I will definitely come Everyone was very helpful and friendly. I was looking to trade in my lease and got a great deal on a new lease for a Cruise. I will definitely come back for my next car and would recommend this dealership to family and friends. More

Customer Service, Customer Service, Customer Service! We just bought a new Chevy Traverse from Roger Hill, of Richard Chevrolet, and what a wonderful experience! Roger had come highly recommended, and he just bought a new Chevy Traverse from Roger Hill, of Richard Chevrolet, and what a wonderful experience! Roger had come highly recommended, and he certainly delivered outstanding customer service, as did all of his colleagues at Richard Chevrolet. Everyone acknowledged us when we came into the dealership, they were all friendly and smiling. Roger assisted us in trying to figure out what the right car was for us. He was informative, and never tried to push us into buying a car. He gave us information and wanted us to make an educated, buying decision. There is a reason that Roger is a "Mark of Excellence" award winner! Richard Chevrolet did not have the exact car that we wanted, but Roger utilized the "dealer locate" option to get the car for us. Roger spoke to the dealer the next day, made the trade and the car was picked up the next day! We had the opportunity to meet the Sales Manager, Jay as well. We also liked how thorough the process was when we picked up the car. The Financing Manager, Stan was also very helpful. We will call Roger, at Richard Chevrolet next time we are in the car market! More

Ryan was a pleasure to work with. He was fast and diligent and made sure to get the deal that I wanted. I went with a very specific price and time frame and Ryan did what was needed to get the deal d diligent and made sure to get the deal that I wanted. I went with a very specific price and time frame and Ryan did what was needed to get the deal done. I've never leased a Chevy but after dealing with Ryan I may have found my dealer for life. Awesome Job!! More

Bought my last truck from Richard Chevrolet 3 years ago and had such a great experience I came back for truck #3. Unfortunately my original sales person was no longer with the dealership so I met with Roge and had such a great experience I came back for truck #3. Unfortunately my original sales person was no longer with the dealership so I met with Roger instead. Even though it was late in the day, Roger took the time to do a test drive, go over all the features of the truck and worked on pricing. It took me a week to decide and when I was ready to buy, he put together a great deal for me. Although I have purchased vehicles from other dealers in the past, Roger is the reason that I will keep comming back to Richard Chevrolet. So many dealers don't take a woman seriously however I felt respected the moment I walked in the door. I highly recommend seeing Roger if you are in need of a car or truck and am telling all my friends and family to go see him. And when it is time for me to get another, I will be back to see Roger again. More

The other day I decided to stop into Richard Chevrolet to "window" shop and take a look at different possible SUV options. I was hesitant at first, but was sure glad I did. We were greeted by a pleasant sale "window" shop and take a look at different possible SUV options. I was hesitant at first, but was sure glad I did. We were greeted by a pleasant salesman named Roger Hill. He was knowledgeable, professional and listen to what we were looking for. He was able to point us in the direction of many prospective vehicles. I will be keeping in contact with him for future sales and will gladly recommend him to family and friends that are in the market for a new vehicle! Thanks again Roger! Kelly Albert More

Four years ago I had brought a 2008 Chevy Cobalt at Richards Chevrolet and I could not believe how great they were to me they gave me a good deal and had me in my cobalt within a day, last week we deci Richards Chevrolet and I could not believe how great they were to me they gave me a good deal and had me in my cobalt within a day, last week we decided it was time to trade the cobalt in we were so satified with Richards the last time we went back there again we talked to Howard and Jay they answered all our questions and got us a really good deal on a Chevy Cruze which I absolutely love. I would definiately recommend this dealership to anyone they are very friendly and knowledgeable and it was a pleasure doing business with Jay and Howard and we will continued doing business with them.. Thank you again Jay and Howard for all your help we really appreciate it.... More

Driving to work on Jan.29,2012, I could'nt imagine being hit by a drunk driver at 5am, but it happened. My 2006 chevy malibu was totalled. I had just finished making my last payment in Oct. & was experienci hit by a drunk driver at 5am, but it happened. My 2006 chevy malibu was totalled. I had just finished making my last payment in Oct. & was experiencing financial freedom that I had been looking for. Right after the accident, all I kept thinking about is how I was going to be able to get another car that was going to be affordable or what I was probably going to have to settle for. a few days later I called Richard chevrolet to talk to salesman Tim Wedge, who I have had the pleasure of doing business with for many years. I have always walked out of Richards very happy and loved every vehicle I ever purchased. I didnt quite know what he would be able to do for me but after that phone call, I was feeling much better about my situation. I met with him at the end of the week and he was able to put me in a brand new 2012 malibu that was EXTREMELY affordable for me and that I just loved. I even picked up the car the next day...WOW!! There was never a doubt in my mind that I would be going back to visit all my friends at Richard Chevrolet. I recommend them highly and I have no doubt that I will continue to do business with them in the future. There is no other car dealership for me and kudos need to go out to all the great people that work there. Thats what makes this dealership successful. Richard Jaffe should be proud! Thanks again Tim Deborah Holden More