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Richard Chevrolet

Cheshire, CT

4.7
433 Reviews

1405 Highland Ave

Cheshire, CT

06410

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Showing 433 reviews

May 02, 2022

The staff was amazing. ..helped with all my needs and answered all my questions. Would definitely purchase from thus location in the future. More

by Chrisg225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McKenna
February 27, 2022

I dealt with Pete from the service department. He was professional, informative, and returned my call in a timely fashion. I had a great experience with him! More

by Kmrc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
February 22, 2022

Never got a response to my interest in a vehicle. That's all I have to say More

by Nickpowadiuk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Feb 23, 2022 -

Richard Chevrolet responded

Hello, Nick. We would be happy to assist you! However we have no record in our database of you contacting us on a vehicle. Please let us know the best number to reach you. Alternatively, you may reach us at 203-272-1000 and ask for Sales. We look forward to assisting you!

February 07, 2022

I was looking for a used car. They were accommodating and friendly. My only issue was that while the car fax showed no prior accidents, it was obvious to me that there was one and I would have appreciated a More

by anton350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lamb
October 30, 2021

Needed another oil change and knew where to go, Richard Chevrolet in Cheshire CT. Have been going for many years with my cars. Sid is great to work with. Makes me feel like i'm getting work done by fami More

by Natalie2@@2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid
August 31, 2021

All staff are very pleasant. Service appointments are flexible. And we like the Auto Status Reports so that you can decide what things need attention immediately and which can wait. We will continue to More

by Satisfied Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie
June 19, 2021

Scheduling Service there is impossible. Website is difficult and I called 6 times only to be put on hold and nobody answers. Spent over an hour waiting for a service rep. Waste of time. PICK UP THE More

by NESH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobody picks up the phone
Jun 25, 2021 -

NESH responded

Pick up the phone. Calling 6 times and put on hold and NEVER talked to a rep is unacceptable CALLED 6 TIMES. PICK UP THE PHONE !!!

Jun 25, 2021 -

NESH responded

Service pick up the phone!!!!

Jul 06, 2021 -

Richard Chevrolet responded

We sincerely apologize for the phone and website experience you described. We take your feedback very seriously and would like the opportunity to speak with you. We are unable to identify you based on the information in this review alone. If you could please contact our Service Manager, Dennis Pisco, at dennisp@richardchevy.com or 203-272-1000, x162, we would appreciate the opportunity to earn back your business. Your satisfaction and business is very important to us. Again, we regret that you had so many troubles reaching us, and we will make every effort to prevent this from happening in the future. We hope to hear from you soon.

April 19, 2021

Outstanding service in the sales department! I recently purchased a Chevy Colorado there and they thoroughly to me everything about the vehicle and more! I would definitely recommend going there! More

by vanessadescoteaux7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Lamb
March 17, 2021

The experience I had at Richard Chevy was amazing. Jef Dunphy was very profesional. I had some financial issues and he worked very hard to get me into my 2014 Chevy capitava . Dan also out introduce hisse More

by Tml14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jef Dunphy and Dan Alkas
February 19, 2021

The service dept at this dealership is very efficient at what they do. You can schedule a repair for your vehicle and feel very safe with the guidelines they have in place. Their work is always quick and More

by JOE Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie Tomczak, Service Consultant
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