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Richard Chevrolet
Cheshire, CT
432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 432 reviews
August 30, 2023
After Driving about 1 hr to get a trade in offer was VERY disappointed in the offer,They were Not even close to two other offers that we had, the only reason we went there is they had the car in stock that disappointed in the offer,They were Not even close to two other offers that we had, the only reason we went there is they had the car in stock that we wanted, We will wait,We confirmed or other offer and it was at least $4000.00More, They are great film /flamers. The take off you trade in value and offer you more on incentives, and discounts, Did not work!!!They may very well have a good rating on there service DEPT, But beware of there sale tactics !!! they then start getting picky about little thins that can be fix for little of nothing.they they tell you that the market value says your car is not worth as much, Strange that two other dealers did not have a problem, You figure it out!!!! More
by Mick
Employees Worked With
NA
July 19, 2023
Richard Chevrolet found the perfect vehicle for me, a 2024 Trax. Because it was shipped to me, I had to go through the education process through FaceTime. Bob Dreier made the process painless, at leas 2024 Trax. Because it was shipped to me, I had to go through the education process through FaceTime. Bob Dreier made the process painless, at least for me. He is very knowledgeable and patient. He walked me through every step and made sure I understood and was comfortable with all aspects of my new Trax. I would highly recommend Richard Chevrolet and Bob Dreier. They definitely go above and beyond. Love my Trax! Constance More
by Cvianese
Employees Worked With
Bob Dreier
April 06, 2023
Very professional and knowledgeable. When you drop your vehicle off you drive into a very clean bay and are greeted with a smile.Than you are introduced to your technician who very polit When you drop your vehicle off you drive into a very clean bay and are greeted with a smile.Than you are introduced to your technician who very politely takes your information and explains in detail what the next steps are. More
by Copyritejim
Employees Worked With
Keith
February 08, 2023
Don Basil in service was amazing to work with for my oil change. I have an Audi but Don was recommended to me so I brought my car here for service. He got the parts for me in less than 24 hours, was waiting change. I have an Audi but Don was recommended to me so I brought my car here for service. He got the parts for me in less than 24 hours, was waiting for me when I arrived and was delightful to chat with. I only waited about an hour from start to finish and I could not have been more happy. Richard Chevrolet's service department is top notch More
by Terrilljes
Employees Worked With
Don Basil
December 06, 2022
One of the best Servive experiences I’ve ever had! I brought my vehicle in for service and was greeted by Don Basil. He listened to all my concerns, made his notes then went over the services that we I brought my vehicle in for service and was greeted by Don Basil. He listened to all my concerns, made his notes then went over the services that were due on my vehicle. He kept in touch with me during the day and called me when all work had been completed. Don Basil is a true professional who earned my confidence and I will return for all my future needs! More
by Golf guy
Employees Worked With
Don Basil
June 28, 2022
I pulled into the Richard Chevrolet service dept. for scheduled service and was greeted by one of their service advisers Sid Greatorex. Sid had a smile on his face and introduced himself to me and ma for scheduled service and was greeted by one of their service advisers Sid Greatorex. Sid had a smile on his face and introduced himself to me and made me feel very comfortable. He took information from my vehicle and informed me of what services I was due for. I gladly agreed to it while I had a seat in there waiting room. Sid kept me informed on what was being done. I was very impressed with the professionalism of this dealership and definitely will return in the future! Thanks for reassuring me that I bought my car at the right place! More
by Golf guy
Employees Worked With
Sid Greatorex
May 20, 2022
After contacting the dealer and explaining that it was a 3hr drive for us to get there the salesperson assured me that they give great money for their trade ins, after driving all the way to Connecticut fro 3hr drive for us to get there the salesperson assured me that they give great money for their trade ins, after driving all the way to Connecticut from Pennsylvania the sales staff and appraiser showed little to no interest in selling the vehicle that I was interested in or giving me a remotely decent offer on my trade, so I left the dealership without a new vehicle. Consequently, probably a good thing looking back because I got a great deal and drove 5hrs to Virginia to pick up what is now my new vehicle. Richard Chevrolet's loss! On top of that, they suggested that I take it (my trade) to Carmax down the road to sell and bring the check back to them, because Carmax would give me more money than they would. What kind of crap is that! More
by spooner513
Employees Worked With
Names not known
May 02, 2022
The staff was amazing. ..helped with all my needs and answered all my questions. Would definitely purchase from thus location in the future. ..helped with all my needs and answered all my questions. Would definitely purchase from thus location in the future. More
by Chrisg225
Employees Worked With
Dave McKenna
