Richard Catena Auto Wholesalers
Teterboro, NJ
888 Reviews of Richard Catena Auto Wholesalers
Perfection Peter couldn't have been any better or patient in dealing with the process of my purchase. Many others would have given up long before. He was also v Peter couldn't have been any better or patient in dealing with the process of my purchase. Many others would have given up long before. He was also very thorough so that once I flew up to take the car home there were very few signatures required and the car was already cleaned up and positioned to go. More
Pete Vietheer at Catena Auto is Outstanding Pete spent quite a bit of time working with my wife and me on two different visits to help us view and drive quite a few vehicles as we worked through Pete spent quite a bit of time working with my wife and me on two different visits to help us view and drive quite a few vehicles as we worked through a lengthy and rather convoluted decision process. Pete made us feel welcome, comfortable and demonstrated with his candid feedback on each vehicle that he is a man of integrity, a lover of cars with a tremendous memory for details about each vehicle model, and a person who will not rush customers to decision. In fact, he stayed more than an hour past closing last Saturday to help us close a deal on a car. Pete is a person I'd buy from again and if the rest of the Catena team is as good, I'd recommend them as well. What makes Catena Excellent is that it delivers a broad selection of top brand vehicles and, by avoiding all the trappings of a retail store and the forced price increases of making all of their vehicles "certified pre-owned", is able to sell those vehicles at prices thousands of dollars below the prices at dealers. More
Happiness on how they threat customers!!! Best cars you will find in RCantena and the best prices in Nj fully recommended by me.Excellent customer serves. Thank you guys who made this happen. Best cars you will find in RCantena and the best prices in Nj fully recommended by me.Excellent customer serves. Thank you guys who made this happen. More
Just Awesome! From the moment that I walked in to R. Catena, I received the best customer service. Pete, my sales rep, was very thorough, knowledgeable, friendly an From the moment that I walked in to R. Catena, I received the best customer service. Pete, my sales rep, was very thorough, knowledgeable, friendly and courteous. My buying experience was awesome and I would definitely recommend them to my friends and family. Well worth the 2 hour drive! More
Great Experience Buying My Mini! I will def be back! Staff is extremely helpful and courteous! John, Gary and Hector were great and very patient and helpful in my purchase! Will d I will def be back! Staff is extremely helpful and courteous! John, Gary and Hector were great and very patient and helpful in my purchase! Will def recommend them to friends and family looking to buy a vehicle. More
horrible in every way I hope this review solidifies people's decisions not to use this dealership for any vehicle purchases. We wish we had listened to all the other negati I hope this review solidifies people's decisions not to use this dealership for any vehicle purchases. We wish we had listened to all the other negative reviews that other people wrote. Our experience was horrible. Over the phone everything went very smoothly. We asked them to bring the car to the local BMW dealer to have a pre-purchase inspection done for peace of mind, before we took time off of work, rented a car and drove 10+ hours to purchase it. The BMW dealer called us and said that for the most part the truck was in good condition, the brakes would need to be replaced soon and there was a plug in the tire too close to the side wall and was deemed unsafe to drive. They said the tire would have to be replaced because run flat tires shouldn't be plugged and that it was plugged in an unsafe location. The salesman agreed with what BMW said completely. And they agreed to put not one but two new tires on the car. Great! So we spoke to the finance department and asked to have all the paper work ready when we got there so we could be in and out asap. So here's where it goes south fast. Myself my pregnant wife and our toddler make the 10 hour trip. We get there the paperwork isn't ready. They pull the truck inside and the tire pressure monitoring light is on. They tell us it must have picked up another nail in a different tire so I inspected the tire. Found the plug exactly where the BMW dealer said it was. So no tires were put on the car as promised. This was at 11:30am. I told them that I wasn't going to put my family in a car that the dealership deemed unsafe to drive. Put a tire on it and we'll make the deal. James the manager and apparently the only person in charge said that nobody local has a tire. I called the BMW at dealer at 12:30 they had 17 in stock and could do it right then. Our salesman said they would put a tire on and go grab lunch comeback and it will be done. We came back an hour later and waited. At 3:30pm James refused to replace the tire. He said we could take it as is for full price and pay for the tire ourselves. He was more than willing to put my family in a car that was not safe for the road and have us drive 10 hours home. When I refused he said ok then let's just forget the deal. Completely disrespecting my time, effort and money. Also disrespecting the time his sales guy and staff had put in to sell the car. All there negative reviews now make perfect sense. I think Richard Catena needs to find someone better to run his business. We're now actually glad we didn't get the car. Who knows what else could have been wrong with it. More
Stress less! This was the easiest time I've ever had buying a car!!! Stressless!!! Anyone looking for a hassle free friendly experience should def go here!! This was the easiest time I've ever had buying a car!!! Stressless!!! Anyone looking for a hassle free friendly experience should def go here!! More
I WILL BE BACK Pete V took care of me from start to finish. Called him during the week and then drove from CT to the dealership. He stayed after closing hours until Pete V took care of me from start to finish. Called him during the week and then drove from CT to the dealership. He stayed after closing hours until I arrived to appraise my trade-in and to test drive the vehicle. The price of the vehicle and the trade-in value were both awesome making it easy to close the deal by the weekend. He was very professional, honest, and made sure that my out of state plates and registration arrived on time. More
Great Used Car Buying Experience Found an older Buick I had been looking for . Pete V. was friendly,knowledgable, and great to work with. I would not hesitate to recamend buying a v Found an older Buick I had been looking for . Pete V. was friendly,knowledgable, and great to work with. I would not hesitate to recamend buying a vehicle there. More
great experience Very professional answered questions great selection of cars and very helpful staff. And i got a great car ..would recommend them for future car sales Very professional answered questions great selection of cars and very helpful staff. And i got a great car ..would recommend them for future car sales. More