Rich's Cars N Credit
Logan, UT
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Great Customer Service! Great customer service! Jake was awesome! From the moment I arrived I never felt pressured to buy a car or that I had to trade in my current vehicle t Great customer service! Jake was awesome! From the moment I arrived I never felt pressured to buy a car or that I had to trade in my current vehicle to get a great deal like other dealers try to do. He showed me the Tundra that I was interested in and I took it for a test drive and noticed that the four wheel drive wasn’t working. He immediately told me that that was unacceptable and that he would have it fixed along with the rear window not working. I was introduced to his Lead mechanic which he assured me that he’d fix the problem. It turned out that the heat shield was bent and was stopping the four wheel drive from engaging. They went above and beyond and replaced both of them instead of just replacing the one that was bent. By the next day at noon everything that I was concerned about was repaired that showed me that they really value pleasing their customers and making sure your concerns are addressed and fixed quickly. Jake and Misty both also told me that if I have any problems with the truck in the near future to bring it in and they’ll fix it for free because they value all their customers and want them pleased with their purchase and how they were treated! After we made everything final Jake had me meet him at the nearest gas station and topped of my tank for the drive home which really impressed me! This dealership is an awesome place to buy a vehicle and I would refer them to anyone to purchase a vehicle. You can trust this dealership and everyone that works there is great! More
Amazing!! I’ve purchased several cars from Rich’s and they have always been wonderful to work with. Very trustworthy!! I don’t get that uneasy feeling when work I’ve purchased several cars from Rich’s and they have always been wonderful to work with. Very trustworthy!! I don’t get that uneasy feeling when working with the salesmen. More
Best dealership in town Rich's cars and credit are really good to work with. I've bought 3 cars with Jacob Olsen being my salesman. He was very caring and listened to my conc Rich's cars and credit are really good to work with. I've bought 3 cars with Jacob Olsen being my salesman. He was very caring and listened to my concerns and questions. Misty and Rich helped my husband but his last vehicle and they were awesome. They all feel like family More
Great Service!!! This was a great dealership to work with. Gave me lots of options and answers all my many questions. Jake Olsen was the salesman that helped me and he This was a great dealership to work with. Gave me lots of options and answers all my many questions. Jake Olsen was the salesman that helped me and he made me fell like family and was great along the whole experience. I felt no pressure to buy and he gave me multiple options on vehicles that fit my budget. More
Above and beyond would be an understatement I have never been as pleased with a car dealership as I was and still am with richs cars and credit! My salesman was Dean and he was amazing there was I have never been as pleased with a car dealership as I was and still am with richs cars and credit! My salesman was Dean and he was amazing there was no high pressure selling, he was there to answer questions that I had, he explained features that I didn't understand in the vehicle and made the experience very easy! I really felt during this whole experience with Dean he had one goal in mind and that was that I was happy and was getting into a car I wanted, that fit me and that I was genuinely happy with which is a nice change from your usual salesman! Dean even called me to make sure the vehicle was working for me and that I was happy a few weeks after the purchase! Misty the finance manager was amazing as well! She was very transparent about costs, and fees (let's face it most dealerships blow past that part as fast as they can LOL or at least that's been my experience but not here) she took the time to go over everything with me and made sure that I understood, Misty worked hard to get me into a very nice car, with an affordable payment. I felt through this experience with her as well that she wanted to make sure I was happy and in a vehicle that I didn't like but that I loved. Misty and Dean truly go above and beyond for their customers! I have leased 2 vehicles and been a customer for 2 years and I wouldn't think of going anywhere else for a vehicle and not just because of the great deals but simply because of the service and care as well as the commitment to my happiness that both Dean and Misty showed and when I go into the office to make payments I am always warmly greeted by everyone in the building and I truly feel as though I am a valued customer here as opposed to just another customer! More
Went above and beyond to help me I got a car from another dealership and rich and Jacob tried to help me get out of the shady deal I had with the other dealership they went above and I got a car from another dealership and rich and Jacob tried to help me get out of the shady deal I had with the other dealership they went above and beyond to help me every way they could it’s been a year since I got my Jeep and I love it More
That was easy Honestly, these guys work really fast and the customer service was great, and they actually seem more excited than you are to be getting a new vehicle Honestly, these guys work really fast and the customer service was great, and they actually seem more excited than you are to be getting a new vehicle. They are extremely easy to work with, especially since they will work around whatever you might need. Highly recommend these guys. More
AMAZING staff and a vehicle to fit the needs of everyone! The staff is so helpful, understanding and kind! Jacob was so helpful and respectful of my needs and wants in a vehicle. I have never been to a dealer The staff is so helpful, understanding and kind! Jacob was so helpful and respectful of my needs and wants in a vehicle. I have never been to a dealership that I felt so cared for until I visited with Jacob. I have now purchased 2 vehicles here and have been so very happy with both! Regardless or your situation I suggest you reach out to Jacob and give him the opportunity to show you what they have to offer as he won't let you down. Trust is something I never thought I would find in a car's salesman but he proved me wrong and I am very grateful for the experience and products he was able to deliver on. Thanks Jacob!!! You have changed my perspective on purchasing a vehicle ? More
Love our Notre vehicles!!! My husband and I have both purchased a vehicle from Rich's Cars and Credit in the last few months and we are very very pleased and may very well buy a My husband and I have both purchased a vehicle from Rich's Cars and Credit in the last few months and we are very very pleased and may very well buy all of our cars from them from now on, Jacob Olsen went above and beyond helping me on my car purchase and had my credit and everything worked out before I even got there so all I had to do was go sign and I had a car! Michael my husband was left to purchase a truck the way HE likes to shop with low pressure and trusting us too know what we want and need we just love how they handle their customers, they seem to know just what each of us needed...thank you Jacob, misty, at Rich's Cars and Credit!!! Love you guys!!! More
Always very accommodating! excellent service! We LOVE Rich's Car & Credit! Between my husband and I and 3 daughters we have purchased 7 vehicles over the past 5 years. We are always treated gre We LOVE Rich's Car & Credit! Between my husband and I and 3 daughters we have purchased 7 vehicles over the past 5 years. We are always treated great, and consider Jacob & Rich as personal friends of our family. More