Rich Ford

We were looking for a Ford F-150 pick up truck with specific features like leather seats, FX-4 style, heated seats, black, etc. Me and my husband went to RichFord here in Albuquerque, the sales person specific features like leather seats, FX-4 style, heated seats, black, etc. Me and my husband went to RichFord here in Albuquerque, the sales person was very friendly since the very beginning, he explained us all the rebates and discounts on the truck and financial options, too. We really recommend RichFord and if in the future we need another vehicle, we will definitely buy it at RichFord. We're very pleased with the way we were treated, and also with our new truck, awesome!! More

Nathan Deterding (2010 F-150) was a very knowledgeable salesman; no pressure; great personality & feeling of being trustworthy; came to work early to accommadate my schedule! I actually felt like I got a salesman; no pressure; great personality & feeling of being trustworthy; came to work early to accommadate my schedule! I actually felt like I got a fair deal (first time ever)and zero % interest rate. He has made numerous, after-sale follow-up calls. Went back and bought second new Ford from him for wife (2011 Edge)three months later. Sent my best friend to him, but unfortunately the friend's wife wanted a different (not Ford) car. Larry Slemp has been my Service Advisor 2x - nicest guy ever; bent over backwards to accommedate; made me feel like my patrinege was valued - I will use dealer service in future because of him. More

Nathan has been working with me as I look to purchase a new vehicle. He has proven to be very knowledgeable and committed to see that I have the right information to make a good choice of vehicle that wil new vehicle. He has proven to be very knowledgeable and committed to see that I have the right information to make a good choice of vehicle that will meet my needs. He is very pleasant and respectful and never made me feel pressured. I look forward to working with him as I continue the process of purchasing a new vehicle. More

I took my 2002 F-350 in for service. They told me it was going to cost over $3000 to get it fixed. I decided it was time for a new truck. I asked the service department if they recommneded any particular going to cost over $3000 to get it fixed. I decided it was time for a new truck. I asked the service department if they recommneded any particular salesmen, and they directed me to Orlando Leavell. On my way over to the car lot, Orlando greeted me. He asked me what I was looking for and began to show me trucks right away. Although he was fairly new to the dealership, he was very knowledgeable of the inventory. I was able to narrow my search down to two vehicles. After talking with my wife, we decided on a 2010 F-150. The "wheeling and dealing" process began, and off I drove with a new truck. They gave me a fair deal for my trade in, and even took care of all of diagnostic service fees from my old truck. After the deal was done, Orlando took the time to show me all the cool features of my new truck. He helped me set-up my SYNC account and even showed me how to sync my cell phone to my truck. He scheduled a service appointment for my first oil change, and set up an appointment with the paint shop to get a couple small chips repaired. He has sinced called me twice since the sale (2 weeks ago) to make sure I was still happy and to make sure I didn't have any problems. When it's time to upgrade my wifes vehicle I will be going back to Rich Ford, and I will look for Orlando!! More

I was having a very bad day. My previous car broke down on me and left me stranded. I knew it was time to buy another car and was dreading having to do so. I returned to Rich Ford because they were nice t on me and left me stranded. I knew it was time to buy another car and was dreading having to do so. I returned to Rich Ford because they were nice to me on my prior purchase. I met with Tyler Simmons who made the experience a great one. He was very friendly and I loved his sense of humor. He took my application and was able to provide me with options while respecting my needs and personal situations. I was very pleased with the car,and overall experience and that my time was valued. I was expecting the process to take much longer than it did. Now I have a great little car that won't leave me stranded. I would absolutely refer family and friends to Rich Ford. More

I want to give Gabriel Torres a big thank you for helping me out on getting parts for my Shelby GT500. I've dealt with Gabriel in the past, and he is always friendly, and very informative to what the needs a me out on getting parts for my Shelby GT500. I've dealt with Gabriel in the past, and he is always friendly, and very informative to what the needs are for his customers. I recently had some lowering springs installed on my vehicle, and I am so happy with the way it performs. Mr. Torres is an asset to your company in sales and parts. He knows what he is talking about, and gives expert advice to his customers. When ever I need parts for my Shelby, I will always go back to Rich Ford becase of Mr. Torres. Thank you so much for your time. Sincerely, Paul M. Valencia. More

Brian Adams in the parts department was extremely helpful! He identified and retrieved my parts in about 10 minutes. In addition, he offered a military discount to boot!! VERY PLEASANT EXPERIE helpful! He identified and retrieved my parts in about 10 minutes. In addition, he offered a military discount to boot!! VERY PLEASANT EXPERIENCE! I will definately come back and have already recommended Rich-Ford to two of my co-workers. More

Could not ask for better service. We are a construction company from Wisconsin doing road work in New Mexico. We had one of our F450's go down. I did a dealer search and found Rich Ford. Started dealing wi company from Wisconsin doing road work in New Mexico. We had one of our F450's go down. I did a dealer search and found Rich Ford. Started dealing with JC and he never let me down. Trying to do repairs and keep a very large crew going from 1300+ miles away is a challenge, and Rich Ford did everything they possibly could to help out. They did the repairs in a timely manner, returned phone calls, even went out of their way by taking a driver to the airport and picking up parts for another repair they were'nt even doing! Can not say enough! More

This was the first time I purchased a vehicle and didn't feel as if my eyes were poked out. Salesman was very polite, professional, and friendly. He is very knowledgeable on the vehicles he is working to sa feel as if my eyes were poked out. Salesman was very polite, professional, and friendly. He is very knowledgeable on the vehicles he is working to sale. I would buy another vehicle from Rich-Ford. More

I always dread buying cars, but I was pleasantly surprised by Rich Ford - I love my new Focus. I had a great experience working with El Hadji - he did not pressure me and was great about answering a surprised by Rich Ford - I love my new Focus. I had a great experience working with El Hadji - he did not pressure me and was great about answering all my questions. I was also impressed by their warranties. Randy in finance worked hard to get me a great interest rate. Overall, I was really happy with the customer service and my new car. More