Ricart Used Car Factory

5 Star Service We went to Ricart looking for a more reliable car, and my husband had made an appointment earlier in the day to see a Toyota Camry (hybrid). Rafael th We went to Ricart looking for a more reliable car, and my husband had made an appointment earlier in the day to see a Toyota Camry (hybrid). Rafael the sales person met us at the door and was immediately very personable. Not only did he have the knowledge of the cars he was selling but was also patient while my husband and I talked about other car types and prices we might want to try out. We didn't end up test driving any other cars because it was soon clear this was the best option for our budget. We will definitely shop there again when we need to replace another car. We recommend working with Rafael. Muchas gracias Rafael! More

The best experience we've ever had on a lot Great value on my vehicle, and Kevin the sales rep did a great job of helping us find exactly what we wanted. He walked us through the entire process Great value on my vehicle, and Kevin the sales rep did a great job of helping us find exactly what we wanted. He walked us through the entire process and went out of his way. We'll definitely deal there again, particularly if Kevin is there. More

Used car sale Kurt Rogers and John Thornton were great to work with. We didn't feel pressured or hurried as we looked at many used cars on the lot. The experience w Kurt Rogers and John Thornton were great to work with. We didn't feel pressured or hurried as we looked at many used cars on the lot. The experience was as pleasurable as buying a car can be. More

Fast and efficient Price was fair, car was in better shape than same models at two other large Columbus-area dealers and Nate the sales guy was fast and didn't waste my Price was fair, car was in better shape than same models at two other large Columbus-area dealers and Nate the sales guy was fast and didn't waste my time with typical used car sales guy B.S. Once Nate realized I was a serious buyer and just needed to evaluate this specific car, we were full throttle toward the finish line, and I appreciated that. For the test ride, he handed me the keys and said, "take it out as long as you want." There was no prescribed route or time limit. As for the car, it presented very well. It ran strong and performed as expected when asked to accelerate past the point of reasonable traction (sorry, Nate). It was clean and had no strange noises or vibrations. I'm surprised at the number of large, big-name dealers who don't seem to properly detail, or even vacuum, their late-model used cars. I get that this is a lot of work, but Ricart apparently can pull it off; this car was spotless. A couple other cars that I drove at other dealerships of the same age (2013) and miles (around 40k) were filthy and, even more troubling, vibrated almost to the point of a safety concerns. Either I was the first one to drive those cars (doubtful) or they just didn't care. I forget the name of the finance guy, but he was just as quick. Of course, he pushed the extended warranty pretty hard, but that's his job. Once we went through the motions and I said "no" the proverbial three times, he whipped through the paperwork in a flash and I was out of there. It's important to understand that buying a car, especially a used one, is a two-way street. Often when people have bad experiences, it's because they didn't know what they wanted or what they could afford when they walked into the dealership. I arrived at Ricart knowing exactly what I wanted, with experience shopping this model and with financing already set up and a down payment ready to go. I can't comment on what type of experience you'll have if you go in unprepared, or work with a different sales rep, but if you have your business in order and expectations properly set, Ricart and Nate the sales guy are a solid option. More

Great People!! We recently had to go out and purchase a new vehicle. We knew that we wanted to purchase it through Ricart and so my fiance was texting with one of th We recently had to go out and purchase a new vehicle. We knew that we wanted to purchase it through Ricart and so my fiance was texting with one of their representatives, Josh Tolliver, for a whole week before we were able to go in. Josh was amazing. He answered all of our questions. When we finally went in to purchase our vehicle, he made the process very easy. He was attentive to what we told him our needs were, as was his supervisor Brad (I think). I could not be more happy with the vehicle we got there or the customer service that was provided. We went on a very busy day, Saturday, and they seemed to have all their ducks in a row when it came to each step of the process. I would HIGHLY recommend Ricart and Josh Tolliver to anyone looking for a new vehicle! More

Great experience, amazing customer service!!! My salesman was so helpful and gave me the best advice and service. I would definitely recommend ricart as a good car lot. And the employees were grea My salesman was so helpful and gave me the best advice and service. I would definitely recommend ricart as a good car lot. And the employees were great! More

Fast, Professional & Beyond my Expectations! This was my first actual time "buying a car", every car I received previously were hand me downs or purchased from family members or friends. The serv This was my first actual time "buying a car", every car I received previously were hand me downs or purchased from family members or friends. The service I received was very professional, quick and efficient, and has set the bar high when dealing with any other dealership in the future. I would highly recommend Ricart to my close friends and family. More

Awesome!! I've heard horror stories about going to buy cars but I was so surprised. Amber was so helpful with helping me select a car that fits my needs and bud I've heard horror stories about going to buy cars but I was so surprised. Amber was so helpful with helping me select a car that fits my needs and budget. We also worked with Brandon who even brought down the price a bit. There was no pressure and she was so patient and understanding. Defintely going back when I get my next car. Thank you Amber and Brandon! More

Certified vehicles are top notch, excellent sales The certified vehicles are perfect for someone looking for a dependable vehicle at a lower price. Sales experience was great and proficient. This is The certified vehicles are perfect for someone looking for a dependable vehicle at a lower price. Sales experience was great and proficient. This is the 4th vehicle purchased from Ricart and I keep coming back for a reason. More