
Ricart Ford
Groveport, OH
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I built and priced a Ford Focus online and landed myself on a particular car I found at Ricart. I did my credit app and worked the numbers over the phone. I drove 3 hours to get to this dealership. When I a on a particular car I found at Ricart. I did my credit app and worked the numbers over the phone. I drove 3 hours to get to this dealership. When I arrived it was to be a done deal (sign and drive). I found a dent in the passenger door which they said would be easy to fix. The Tronny and Doug argued with me and my wife about the dent's visibility. After about 45 minutes of waiting they brought the car back. I asked to drive it and was responded to with a reluctant attitude. While driving the dashboard rattled with every line on the road. When we arrived back at the dealership, we noticed the dent wasn't completely gone but had a rippled appearance. My wife and I left the lot to talk about the situation and came back later. They offered the pro-tec protection system to me for $495 instead of $1895 for compensation for the dent. I told them no. I also informed them of a local dealership that came in at almost $1000 cheaper on the out the door price for the same car. Doug McFarland, reached out his hand to shake and said, "I guess we don't have a deal. Have a nice day." I spent an entire day for a supposed done deal and then turned away 7 hours later. They supposedly offer $1000 if they can't beat their competition. They didn't attempt to fix the situation, beat their competitor, or even try to be honest. This is my first experience here and will be my last. I was already landed, price negotiated, and ready to sign. How do you mess that up? More
Overall, our experience was simply pleasant. No high pressure sale and we got the customer service that I haven't seen ever at a car dealership. Every employee we worked with was just awesome and I kno pressure sale and we got the customer service that I haven't seen ever at a car dealership. Every employee we worked with was just awesome and I know that we'll be recommending others and returning ourselves in the future for any car purchase. More
I had my first Honda new in 2008 loved that car and decided I would be faithful to Honda from then on. We came to Ricart Sunday just to test drive the Escape and because of the excellent treatment we r decided I would be faithful to Honda from then on. We came to Ricart Sunday just to test drive the Escape and because of the excellent treatment we received at Ricart Ford especially by Dan Atherton our sales person we not only test drove the Escape I can't beleave it we now own it. Thanks Ricart and especially Danial. Sorry Honda. More
Ryan was great with us. We never felt pressured and were very pleased with our over all experience. If you go to Ricart Ford, be sure to ask for Ryan! very pleased with our over all experience. If you go to Ricart Ford, be sure to ask for Ryan! More
Just bought my dream car, a Mustang, and got great service from Ricart, and a good deal too. Very knowledgeable and friendly staff. Thanks for everything! service from Ricart, and a good deal too. Very knowledgeable and friendly staff. Thanks for everything! More
I knew what I wanted when I went in. The team was very friendly and knew the product. They answered all my questions and were able to help me in a timely fashion. I am happy my purchase and they made it a friendly and knew the product. They answered all my questions and were able to help me in a timely fashion. I am happy my purchase and they made it all easy and smooth. I have friends and family who have made or are making purchases now as well with other dealers who do not seem to be fairing as well. I will definitely go back to Ricart for future car purchases. More
This was the best car buying experience I have ever had. I did not feel pressured into anything and Ryan understood what I wanted and showed me the vehicles that would best suit me in my situation. All of t I did not feel pressured into anything and Ryan understood what I wanted and showed me the vehicles that would best suit me in my situation. All of the staff that I was involved with were friendly and very understanding. I had my 2 year old with me who became fussy and very active due to being tired and the guys at Ricart Ford even tried to appease him and get him to remain calm while I continued with the car purchase. My next car will be from here and I would recommend it to anyone that is in need of a car. Thank you all! More
I will only buy my cars from Ricart!! My friend Jason Waltke got me to go to Ricart and I'm glad he did!! Ryan was great!! Have met Kris and really like him also. We're planning on coming back in the fal Waltke got me to go to Ricart and I'm glad he did!! Ryan was great!! Have met Kris and really like him also. We're planning on coming back in the fall to buy a Flex. Looking forward to dealing with Ricart, Ryan and Kris again!! More
we have had the car in to service 3 times and we havent in made our first payment yet. They wanted us to pay each time to have service done even though we bought a warranty. we have had the car less than 6 in made our first payment yet. They wanted us to pay each time to have service done even though we bought a warranty. we have had the car less than 60 days. pathetic More
We had a very pleasant buying experience and the sales team were friendly and helpful. The salesman knew what we were interested in by talking with us on the phone before our arrival and he had vehicles r team were friendly and helpful. The salesman knew what we were interested in by talking with us on the phone before our arrival and he had vehicles ready for us to look at when we arrived. More