Ricart Buick GMC
Columbus, OH
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Great Service Marty helped to get my recall service taken care of quickly and efficiently. He explained what the recall was for, explained what would be done. He Marty helped to get my recall service taken care of quickly and efficiently. He explained what the recall was for, explained what would be done. He found that the parts weren't in stock, had them ordered and called me to tell me they had been received. When I returned, he got me in and out quickly. No pressure to sell me more than I was there to accomplish - just professional in his attitude and his interaction with me. He was awesome! More
Customer service Great customer service from the salesman to the finance department. They went far and beyond what is expected to make sure I got the truck I was looki Great customer service from the salesman to the finance department. They went far and beyond what is expected to make sure I got the truck I was looking for. More
Brake pads and rotors needed replaced I brought my GMC Terrain in for a brake job. When they were done ,the test drive proved that at least one rotor was out of round.It was Saturday after I brought my GMC Terrain in for a brake job. When they were done ,the test drive proved that at least one rotor was out of round.It was Saturday afternoon and the service department did not have access to more replacements, so they sent a shuttle to get me and put me in a loaner car for the weekend. By Monday all was fixed. Though it was surprising that a dealer wouldn't have extra parts , Marty handled it very well so that I had transportation for the weekend. More
Very Satisfied The Dan Tobin team (especially Julie Salamon) was amazing in their efforts to help me. They listened to me and did everything I could have asked for i The Dan Tobin team (especially Julie Salamon) was amazing in their efforts to help me. They listened to me and did everything I could have asked for in repairing my truck. They replaced a damaged wheel, replaced the locking lugnuts and installed a new tire at a very reasonable price in a just over an hour. While I live over 50 miles away I plan to continue to service my GMC at Dan Tobin. More
Oil change at Dan Tobin. Less than 1 hour after my phone call I was scheduled for an oil change. Service rep knew exactly what I wanted, offered extra services that were neede Less than 1 hour after my phone call I was scheduled for an oil change. Service rep knew exactly what I wanted, offered extra services that were needed. Service personnel were polite,courteous & knowledgeable. Waiting area was clean, comfortable. This was a comfortable 30 minutes, spent having my oil changed, thank you. More
They Work very hard I have used this dealership for my past 3 cars if that tells you anything. The communicate well and take into consideration your personal situation. I have used this dealership for my past 3 cars if that tells you anything. The communicate well and take into consideration your personal situation. More
Great from start to finish Julie Salamon was only involved with my case. Pointed out all the features and did a comparison with other cars I might have interest in. She took t Julie Salamon was only involved with my case. Pointed out all the features and did a comparison with other cars I might have interest in. She took the car to another dealer and picked me up. She has offered help in the future More
Good experience Friendly, helpful, all around good experience, everyone was friendly and professional, service was prompt, listen to what you said about what you were Friendly, helpful, all around good experience, everyone was friendly and professional, service was prompt, listen to what you said about what you were looking for, More
Fast, efficient, friendly service. Got an oil change and tire rotation in less than an hour. Check in and check out were great. Everyone was friendly and efficient. The waiting area Got an oil change and tire rotation in less than an hour. Check in and check out were great. Everyone was friendly and efficient. The waiting area was clean and neat. More
Oil change Got my first oil change on my car. Service was wonderful, employees are very knowledgeable and professional. Everyone was extremely friendy and welc Got my first oil change on my car. Service was wonderful, employees are very knowledgeable and professional. Everyone was extremely friendy and welcoming . Great places to sit and wait .. service was very fast . More