Ricart Buick GMC
Columbus, OH
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Pleasant experience Getting a car repaired is never fun but Dan Tobin’s Bidy Shop made it a pleasant experience. From Brittany at the front desk to all the people in the Getting a car repaired is never fun but Dan Tobin’s Bidy Shop made it a pleasant experience. From Brittany at the front desk to all the people in the office, the transaction was handled professionally and with courtesy. The car was delivered on time and looks like new! More
Excellent Customer Service The Customer Service representative I worked with in the Service Department, Steve, clearly viewed customer service as a top priority. I found him to The Customer Service representative I worked with in the Service Department, Steve, clearly viewed customer service as a top priority. I found him to be friendly, considerate of my time and comfort, efficient and professional. I have been having problems using my rewards account. Steve went out of his way to help me. He called someone to help me and offered information as to the email they have associated with the account. More
Quality,speed and courtesy. I have have been more than pleased from the day I purchased my 2017 Trax Premier. This dealership has it going. Friendly, professional and the cleanes I have have been more than pleased from the day I purchased my 2017 Trax Premier. This dealership has it going. Friendly, professional and the cleanest damn place I've ever stepped foot in. You know when you walk in the showroom doors that this place is top knotch. More
45K Service for 2014 Buick Encore My service advisor Drew was very cordial and respectful. He was sensitive to the cost of this major service and ensured that I got the maximum benefi My service advisor Drew was very cordial and respectful. He was sensitive to the cost of this major service and ensured that I got the maximum benefit of my applicable coupons. The work was completed in one morning despite the fact that one technician called off for the day, causing Drew to juggle his schedule. More
Excellent service!! Love taking my car to Dan Tobin. They are friendly and so accommodating with my schedule. I always trust their expertise. Highly reccomnend them to my Love taking my car to Dan Tobin. They are friendly and so accommodating with my schedule. I always trust their expertise. Highly reccomnend them to my friends! More
Awesome Service I had specific time requirements and issues. Rob actually was listening to me and reacted promptly to my request. It was very nice to have the sales I had specific time requirements and issues. Rob actually was listening to me and reacted promptly to my request. It was very nice to have the sales person actually hear what I had to say. I never felt like I was being left out in left field. Also the Staff, and Finance people were very personal. More
Extensive Body Repairs This was a $6k repair on a 2014 Cruze. The repairs were done right and they used genuine replacement parts. It took 4 weeks to complete the job but I This was a $6k repair on a 2014 Cruze. The repairs were done right and they used genuine replacement parts. It took 4 weeks to complete the job but I had a free rental from the insurance company. Overall a very positive experience. More
Steve is the man I was having issues with vibrations when I hit 70 mph. I came in for an oil change, tire rotation, and wheel balance. When the technician looked at my I was having issues with vibrations when I hit 70 mph. I came in for an oil change, tire rotation, and wheel balance. When the technician looked at my wheels, he found that. The balancing weights had somehow moved from their original locations on my wheels. They performed the service I requested and I wasn't charged for the wheel balance because of the the weights shouldn't have moved. I thaink Steve for his honesty and integrity. My wife and I have purchased three vehicles from your dealership and have always been given superior service. More
Excellent plant sales and service I have been dealing with Dan Tobin for a number of years. I've always found his group to be excellent in sales and service. I have been dealing with Dan Tobin for a number of years. I've always found his group to be excellent in sales and service. More
Service Great service as always! They handled a warranty repair for me quickly and answered all questions I had. I moved to the area in the last year and am Great service as always! They handled a warranty repair for me quickly and answered all questions I had. I moved to the area in the last year and am glad to have found a reliable service center for my GM vehicles. More