Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ricart Buick GMC
Columbus, OH
465 Reviews
Filter Reviews by Keyword
By Type
Showing 465 reviews
August 03, 2011
Our salesman, Dave, was a pleasure to work with. During our two visits to the dealership, Dave was never pushy on trying to sell the car. He had a great presentation and knowledge of the cars he sold. He our two visits to the dealership, Dave was never pushy on trying to sell the car. He had a great presentation and knowledge of the cars he sold. He also had a very genuine nature, and seemed truly excited for my wife and I to consider and buy a Buick Regal. Negotiations were smooth, as Dave helped me determine what would be a fair deal on both ends. His responses to questions during several emails after our first visit to the dealership were quick and helpful. I have no doubt, I would buy another car in the future from Dave. Our finance manager, Brad, made the financing process a smooth one. He thoroughly presented all of our options, explaining benefits and disadvantages to each. He also did not seem pushy during the process. Lastly, the manager, Jimmy, made sure to introduce himself to us. He also ensured that we were purchasing a great car and made himself available to any future questions or concerns we could have. Dan Tobin Buick is a gem in my mind and I highly feel I will be back again in the future to make another purchase. More
by meb302
Employees Worked With
Dave, Brad, Jimmy, Jimmy Snyder, Brad Fazenbaker, Dave McMann
July 16, 2011
Everyone was exceptionally helpful, friendly and was well informed about the vehicle we wanted to purchase. They went above and beyond to make sure we were happy with our car selection and in turn our purcha informed about the vehicle we wanted to purchase. They went above and beyond to make sure we were happy with our car selection and in turn our purchase. More
by Cherit
Employees Worked With
Mark Bowman, Andy Gilbert, Mark Bowman, Andy Gilbert
June 17, 2011
Duane (the auto body manager) is awesome. I needed a new tail light assembly. The estimate reflected only what was needed to preserve the appearance and functionality of my car. He had promised me that it tail light assembly. The estimate reflected only what was needed to preserve the appearance and functionality of my car. He had promised me that it would be done during my lunch hour on Wednesday (5/17/2011), but I had to postpone because of my work schedule. I told him that I would arrive on Friday at 1 PM. In order to get me out during my luuch hour (and because of emergency repairs needed for other vehincles), Duane did the work himself. I was out in about 20 monutes! Even though I hope that I never need any additional body work on any vehicle I own, I will shop at Dan Tobin because of Duane. More
by tash3
Employees Worked With
Duane, Duane Grohoske
June 12, 2011
This is my third vehicle purchased from Dan Tobin Buick GMC. Great sales staff, great service,I couldnt be any happier. I will definitely be back when it comes time for my next purchase. GMC. Great sales staff, great service,I couldnt be any happier. I will definitely be back when it comes time for my next purchase. More
by mikey9659
Employees Worked With
Dennis S/Brad F, Dennis Sheehan, Brad Fazenbaker
June 10, 2011
I was especially pleased with the friendliness of everyone at Dan Tobin GMC. From Lot Boy to Mr. Tobin himself. Designating Dennis Sheehan as "Sales Consultant" is a misnomer of the highest orde everyone at Dan Tobin GMC. From Lot Boy to Mr. Tobin himself. Designating Dennis Sheehan as "Sales Consultant" is a misnomer of the highest order....No one in the 35 years that I have been buying automobiles has ever approached the professionalism and technical skills "doc" showed me in presenting GMC's Acadia Denali. Doc should be known as Mr. GMC, Chief Performance Officer. Dennis gave me all the attention and time necessary to explain the many features available with the Denali.....which are numerable. I am very pleased with this automobile and Doc Sheehan. Mr. Tobin has earned my respect and loyality....I intend to be a long term customer. Robert C Wehner Upper Arlington More
by robert wehner
Employees Worked With
Dennis Sheehan, Dennis Sheehan
June 02, 2011
My over all experience at Dan Tobin was outstanding! The sales team worked with me from the very beggining. They really listened to what I had to say and my main concerns. They gave me a reasonable offer sales team worked with me from the very beggining. They really listened to what I had to say and my main concerns. They gave me a reasonable offer on my trade in! They promised to do everything they could to get me the deal I wanted on the vehicle I wanted and they absolutely kept their word. Everyone was friendly and very accomodating. After purchasing my vehicle they set up my navigation and blue tooth systems and showed me how everthing worked. My husband and I will definitely be repeat customers and we will recommend them to all of our friends and family. Dan Tobin took the stress out of buying a new vehicle and made it fun! More
by erika41201
Employees Worked With
Mike Bowman, Mike Bowman
May 24, 2011
we are repeat customers of both the dealership and the salesman. We came back because of an excellent experience, and had another excellent experience. We traded the vehicle previously purchased and thoug salesman. We came back because of an excellent experience, and had another excellent experience. We traded the vehicle previously purchased and thought that the trade-in offer was fair. We were treated courteously by all employees. More
by cherylgrant
Employees Worked With
Bill Sheehan, Dennis Sheehan
May 08, 2011
Dennis and Howard are to be commended for their Dennis and Howard are to be commended for their exceptional commitment to providing superb customer service. While my experience with Dan Tobin Dennis and Howard are to be commended for their exceptional commitment to providing superb customer service. While my experience with Dan Tobin has always been positive,(I have purchased two cars from the dealership), on Saturday May 7,2011, Dennis and Howard exceeded even my high standards of putting the customer first. My 2010 Buick LaCrosse needed immediate service and I was leaving to go out of town. While the part needed wasn't readily available, Dennis and Howard used their expertise to take care of my situation. They used creative problem solving to achieve the positive outcome I needed. I have and will continue purchase and to have my cars serviced at Dan Tobin and to recommend the dealership to my friends and associates. Dennis Cox and Howard Gorman demonstrated why I feel confident in my recommendations. Lee S. Nathans 614-314-3013 More
by lnathans
Employees Worked With
Dennis Cox and Howard Gorman, Howard Gorman, Dennis Cox
May 03, 2011
I was impressed with Dan Tobin from my very first interaction with the live chat on their web site. The person I chatted with online had to refer me to a service adviser who called me within an hour interaction with the live chat on their web site. The person I chatted with online had to refer me to a service adviser who called me within an hour of completing the chat. Matt Erdlitz was the service adviser and he was very, very helpful. He needed a specific number off my car and explained to me where I could find it on my own so I could call him back with the information. I appreciated him saving me a trip to the dealership. When I called him back he used the number he needed to confirm the part needed was available and promptly scheduled me for an appointment to secure the part. I had not been at Dan Tobin before so I did not know the check in process. I was assisted quickly which was very helpful since I had my 7 year old son with me. We pulled the car into the service area, checked in, and the courtesy shuttle drove us home. The shuttle drive (I can't recall his name) was extremely polite opening the doors for my son and I when we got in and out of the van. Within an hour of dropping off my car, Matt called with an status update and informed me of a couple of issues they found during the 25 point inspection. He was able to explain each of the issues to me with an accurate cost of the services. I picked up my car after work the next day. Matt directed me to the cashier who completed the billing promptly. Imagine my surprise when she called someone to get my car and bring it me when I was done! I expected to be handed my keys and pointed to an area where I would walk through rows of cars to find my vehicle. I am extremely pleased with the service received at Dan Tobin and I will not only recommend them to others but also try to their service department for routine service needs as my schedule permits. More
by jlsantini
Employees Worked With
Matt Erdlitz
April 27, 2011
Overall the best car buying experience we've ever had in 41 years. No high pressure, very good product knowledge, patient with our decision making process. All of the dealership staff we came in contact wit 41 years. No high pressure, very good product knowledge, patient with our decision making process. All of the dealership staff we came in contact with were very interested in making this a good experience for my wife and I. I have already recommended Dan Tobin as a dealership and Derek as the salesperson to contact. More
by johncooper2362
Employees Worked With
Derek Watts
