Ricart Buick GMC
Columbus, OH
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Excellent service! We came in for our appointment and were taken right away. They did the oil change and checked us out. The guy at the desk was very courteous and eff We came in for our appointment and were taken right away. They did the oil change and checked us out. The guy at the desk was very courteous and efficient. Very good service overall! More
Fantastic!!!!!! I was very happy with my sales person Julie, because she did not hesitate to help me out with no hesitation with everything I asked .She even helped I was very happy with my sales person Julie, because she did not hesitate to help me out with no hesitation with everything I asked .She even helped me unload my car and put items in new one. More
Better than expected by a lot. I had a maximum that I could Afford. Pre-Owned had a car that fit in that budget. at less than Book Value. and only went over by $100.00 They told me I had a maximum that I could Afford. Pre-Owned had a car that fit in that budget. at less than Book Value. and only went over by $100.00 They told me up front what all was wrong and what I was going to have to budget for in the near future. none of it was Major a lock on the trunk that dose not work, due for brakes, tires and Oil Change. some scratches on the front plastic under the bumper where it scraped the curb block some time in the past. I was in a pinch for time and they got it to me when they had said they could. Rental Car Company took more out of my account than they had told me they were going to and it made my Check to Tobin bounce for $30. We got it straightened out. without any problem. I was in a pinch and they did me right. what more can you ask. More
Charged me for a repair but did not repair My headlights seemed to be pointed too far down and therefore a safety concern. Brought it in (bought my Acadia at Dan Tobin) and they said they fixed My headlights seemed to be pointed too far down and therefore a safety concern. Brought it in (bought my Acadia at Dan Tobin) and they said they fixed it, charged me $250 and I went home - in daylight. When I next left for work in the dark, the headlights were exactly the same. Brought it back to have them actually repair it and after they had it for awhile they called to say their machines indicated the headlights were actually aimed a little higher than they should be. I left with my car feeling bewildered. I then took it it a local mechanic and explained the situation, left my car and by the end of the day the headlights were fixed. He said that they had been pointed as far down as they possibly could be, that they were now fixed, and for the half hour of work it would be $45. Remarkably, they were fixed and I can now see properly when I drive in the dark. The only reason I gave 1 star instead of 0 to Dan Tobin is that the person I worked with at the front desk of the service department was very nice, courteous, and seemed to want to help. Unfortunately it doesn’t change the fact that I was charged for a repair that never happened and left with a car that was unsafe to drive in the dark - twice. More
My pleasant experience at Dan Tobin's. All involved were professional, friendly and helpful. I would recommend Dan Tobin to family and friends. I am very pleased with my new GMA Sierra.Than All involved were professional, friendly and helpful. I would recommend Dan Tobin to family and friends. I am very pleased with my new GMA Sierra.Thanks to all. More
Friendly and No High Pressure Julie was friendly and not high pressured. She worked with us to reach our budget amount and thoroughly explained the incentives etc. Definitely wou Julie was friendly and not high pressured. She worked with us to reach our budget amount and thoroughly explained the incentives etc. Definitely would recommend Julie to my friends. Nice car buying experience. More
Oil change and yearly xx up on my car Steve who was so nice signing me in. He made sure it was ready quickly. He was such a nice person.******** I don't need 25 words. Steve who was so nice signing me in. He made sure it was ready quickly. He was such a nice person.******** I don't need 25 words. More
Great Experience Best experience I have had with a car dealership since I received my driver's license 54 years ago. I would recommend Dan Tobin Dealership and th Best experience I have had with a car dealership since I received my driver's license 54 years ago. I would recommend Dan Tobin Dealership and the salesperson, Travis George, to anyone looking for a good experience while looking for a vehicle. More
First oil change I came in for my first oil change for my new Lacrosse. Marty checked me in quickly and as usual was very friendly. I was out within the hour. I came in for my first oil change for my new Lacrosse. Marty checked me in quickly and as usual was very friendly. I was out within the hour. More
1st Oil Change New Truck, and this was my first service appt. Easy and fast. They were expecting me and knew my name when I pulled in. Took just under 1 hr. New Truck, and this was my first service appt. Easy and fast. They were expecting me and knew my name when I pulled in. Took just under 1 hr. More