Ricart Buick GMC
Columbus, OH
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Oil change appointment No problems at all. Steve was very nice, did a fine job in seeing everything went well. He helped me to adjust the steering wheel when I was leaving No problems at all. Steve was very nice, did a fine job in seeing everything went well. He helped me to adjust the steering wheel when I was leaving. More
Good Job Marty did a good job with our service and kept us in the loop all along the way. He was able to get us a loaner car so we could go to lunch and do so Marty did a good job with our service and kept us in the loop all along the way. He was able to get us a loaner car so we could go to lunch and do some shopping while the work was being done. More
OUTSTANDING SALES EXPERIENCE JOE, BRAD AND TATE WERE OUTSTANDING IN THE BUYING EXPERIENCE, THE FASTEST DELIVERY EVER THE WHOLE PROCESS WAS FLAWLESS. JIMMY ( GENERAL MANAGER) CAME JOE, BRAD AND TATE WERE OUTSTANDING IN THE BUYING EXPERIENCE, THE FASTEST DELIVERY EVER THE WHOLE PROCESS WAS FLAWLESS. JIMMY ( GENERAL MANAGER) CAME DOWN AND PERSONALLY THANKED ME FOR MY BUSINESS. THIS IS OUR FAMILIES 5 PURCHASE FROM DAN TOBIN AND THE EXPERIENCE GETS BETTER EACH TIME. More
A great deal I recently purchased 07 Toyota Tundra from Dan Tobin, and I believe I got the best deal in the market. In addition to the salesman who was very friend I recently purchased 07 Toyota Tundra from Dan Tobin, and I believe I got the best deal in the market. In addition to the salesman who was very friendly and professional. More
Best experience at any service center Used the GMC app to set up an appointment for a recall on a 2015 Yukon XL. Use Marty, he's awesome. Showed up to the appointment about 20 minutes earl Used the GMC app to set up an appointment for a recall on a 2015 Yukon XL. Use Marty, he's awesome. Showed up to the appointment about 20 minutes early, dropped off the vehicle and was told it would be ready in 30 minutes, it was ready in 25 minutes. That's the fastest and most convenient service center experience I have ever had. More
Not recommended I made a 9am apt. for oil change, tire rotation, and take a look at display console/navigation system, it had been blank 5 or 6 times after start up. I made a 9am apt. for oil change, tire rotation, and take a look at display console/navigation system, it had been blank 5 or 6 times after start up. I dropped my vehicle off the prior night so they could get to it ASAP for them. They called said they couldn't get navigation display to act up. I said fine, it was noted. I said I needed the vehicle, I couldn't wait longer for it to act up and I would bring it by when acting up again, they said they would be sure to have the vehicle ready for me. I went to pick it up, after they had it for over 24 hours later, the oil change light was still on the anti-theft lug nut adapter was not disturbed, and associate there couldn't even tell me for sure what had been done. A total disregard of my time and coordination to get it there. I called and left a message the next day to have my rep to call and let me know if the oil change and tire rotation happened. I never received a call. More
Warm Welcome I met with Marty and explain problems within a short period of time there was a friendly response and within in timely fashion he return stating I met with Marty and explain problems within a short period of time there was a friendly response and within in timely fashion he return stating the problem and fix tor same. A short period he returned stating problem resolved. Thanks More
exceptional Yesterday began with a positive start. My car was finished sooner than I expected. I know that the service was completed by pros. The rest of the d Yesterday began with a positive start. My car was finished sooner than I expected. I know that the service was completed by pros. The rest of the day was great too. Thanks for making Monday morning a good experience. More
Service was timely and excellent. I was met at the appointed time by the service representative (Marty), and after I explained the reason for my visit, he proceeded immediately to have I was met at the appointed time by the service representative (Marty), and after I explained the reason for my visit, he proceeded immediately to have my car checked. After a short wait in the lounge, Marty told me my car was ready and he explained what had been checked and told me that the underside of the car was O.K. I was in and out of there in a very reasonable time. Marty was very courteous and seemed to care that my car was properly taken care of. More
Quick and comfortable Basic oil change and tire rotation along with replacement of wiper blades. Total time was less than an hour from drop off to drive out. The waiting ro Basic oil change and tire rotation along with replacement of wiper blades. Total time was less than an hour from drop off to drive out. The waiting room was quiet and comfortable. More