Ricart Buick GMC

The car salesman was great but the offer fell through due to my employment ricart called me to bring the car back that I had for almost 2 weeks. I took the car back asap & was told my down payment would be to my employment ricart called me to bring the car back that I had for almost 2 weeks. I took the car back asap & was told my down payment would be back in my account within an hour. Checked my account & my money wasn’t in there called ricart & they said my money would take 1-3 days that’s not appropriate since they have the car I should have my $ since I’m trying to buy another car. The guy in finance was rude so rude I hung up on him. If I don’t have my money today I’ll be reviewing ricart on Facebook & next the better business bureau I promise that. It’s not ok for you to have the car & keep my money so I’ll be letting everyone know how you guys conduct business More

Ricart was pretty easy to work with! Living 2 hours away was difficult but Joseph made it work and helped out a ton! He answered calls fast, working with me on his time off and helped se Living 2 hours away was difficult but Joseph made it work and helped out a ton! He answered calls fast, working with me on his time off and helped seal the deal. He was a great guy and very personable but also professional and got business done! Only had one hiccup along the way but Joseph and his manager Jonathan made it work! Great deals, easy to work with, and great staff. More

Great Experience Had a great experience my sales rep James Watkins was knowledgeable, fun and honest would recommend James and Dan Tobin to anyone this was a good ex Had a great experience my sales rep James Watkins was knowledgeable, fun and honest would recommend James and Dan Tobin to anyone this was a good experience More

if your service man's name is greg wright, reschedule!!!! The dealership was friendly. I felt they didn't take my price range seriously enough. The salesmen here are the type that will show you 10 cars at 13 The dealership was friendly. I felt they didn't take my price range seriously enough. The salesmen here are the type that will show you 10 cars at 13,000 dollar car when you say your budgets 10k. After buying a car here, I had lots of engine trouble. The car had 30k miles and shouldve ran fine. It had a cracked regulator valve or something that they sold me with the car, after claiming it was perfect condition. After a whole year of trying to get this issue looked at by their mechanics, Chevrolet sends me a letter saying that Cruze's in my generation are being recalled for the same issue as described above. They said if I returned to the dealership it would be fixed for free. The associate Greg Wright treated me so poorly. He wasn't knowledgeable on the situation. He was angry and condescending. He put his hands in my face, was yelling at me. He told me he'd fix it for 600 and that he's not doing it "for free,""despite the Chevy recall. After speaking with customer service with Chevrolet, the situation was sorted out without trouble. The problem here isn't with Chevrolet, it's with this dealership. Their goal is seemingly to push as many shoddy cars marked high as possible into Dublin without regard for their customer's safety or budget. They did not adhere to the process laid out by Chevrolet to fix the car. Greg Wright was storming around, throwing things, put his hands in my face, and tried to physically intimidate me for trying to do what the letter told me to do. I took my car then to Tansky Toyota with the letter. This dealership does NOT deal with chevrolets, yet they still looked at my issue for free and diagnosed it as what the problem in the letter was. My family (3 cars already bought from Dan Tobin, unfortunately) will be going to Tansky the next time we need a vehicle, simply for the fact they treated me like a human unlike Mr. Greg Wright who seems to have free reign to act however he pleases in Dan Tobin's shop. More

Shuttle service Curtesy shuttle service needs fine tuning. I live 5 minutes away and pick up times for my last 2 services were over 2 hours. I could have walked there Curtesy shuttle service needs fine tuning. I live 5 minutes away and pick up times for my last 2 services were over 2 hours. I could have walked there by then. A lot of wait time! More

Nice work but not complimentary as told I bought a certified pre owned GMC Terrain about a year ago and was told that oil changes were complimentary with the purchase. I called ahead of tim I bought a certified pre owned GMC Terrain about a year ago and was told that oil changes were complimentary with the purchase. I called ahead of time to ask if this was true- was told it was and was transferred to book my appointment and was told a complimentary oil change was loaded onto my account. Unfortunately I was charged 56$, and would have said something but received a devestating call from my mother while waiting and didn’t feel like arguing so I just paid it. The people weee nice, the service was good, I just didn’t receive what I was promised. More

Body Shop Did Great Work I really appreciated the communication and ease of getting my vehicle repaired at the body shop. It looks like it did when I bought it, and I was even I really appreciated the communication and ease of getting my vehicle repaired at the body shop. It looks like it did when I bought it, and I was even able to get some other work done through my warranty at the same time. More

They do awesome work I have had my car fixed twice at Dan Tobin both times were great! You couldn’t even tell the car had been wrecked!!! Very quick service, very little d I have had my car fixed twice at Dan Tobin both times were great! You couldn’t even tell the car had been wrecked!!! Very quick service, very little down time! I would definitely recommend them to everyone! More