Riata Ford - Service Center

Very friendly caring at check in. Joe remembers my name and always makes me feel special. Service is timely and efficient Joe remembers my name and always makes me feel special. Service is timely and efficient More

I recently went into Riata Ford Service because I had scuffed one of my Rims on my 2023 Ford Explorer ST who is my baby. I had reached out to Nicole to see what a Rim would cost, and she gave me a price scuffed one of my Rims on my 2023 Ford Explorer ST who is my baby. I had reached out to Nicole to see what a Rim would cost, and she gave me a price but also gave an option of getting my wheel fixed. Well, I decided to get my Rim fixed and her and JD were all over it. I went in early to get my Rim taken off and my spare put on till my Rim gets fixed. Oscar in the service department recognized my ST because I am a regular there and buy all my cars at Riata Ford and called me outside and asked how far I was going. I told him and he said that he wouldn't suggest that since my ST is an all wheel based vehicle and would mess it up and suggested if I could get a rental car. Luckily they had one for me to rent out and left my ST there. All in who took part with this issue I had did their job and took care of my needs. I love the sales team and the service team at Riata Ford Manor they know how to take care of important and regular customers. Job well done JD, Nicole and Oscar Thanks again Fernando Carlos More

The service I received and the employees that I interacted with were all professional. I will be a returning customer interacted with were all professional. I will be a returning customer More

Nicole was very professional, she really made my visit at ford a very pleasant one. ford a very pleasant one. More

My new brakes have been squealing constantly since I drove away from Riata Ford. I paid a premium price for low quality work. drove away from Riata Ford. I paid a premium price for low quality work. More

Joe assisted me with my oil change & estimates for future work for my F150. Thanks work for my F150. Thanks More

The communication between service representative and customer was good. The pick up drive was late. The work completed was good. Thank you customer was good. The pick up drive was late. The work completed was good. Thank you More

I was contacted about a recall service, responded with availability and haven’t heard back. This is the second time this has happened. availability and haven’t heard back. This is the second time this has happened. More

Eleazar was great, and he made me feel welcome and confident that the service would be done correctly and in a timely fashion. I'm happy with the outcome of my visit. confident that the service would be done correctly and in a timely fashion. I'm happy with the outcome of my visit. More

Will was Fabulous when buying a new vehicle for my family. Answered all my questions and took us out on test drives for the 2 we were looking at even though one of them was in the back because it just family. Answered all my questions and took us out on test drives for the 2 we were looking at even though one of them was in the back because it just came off transport (I think). Not many sales people would go that far. Process was easy and seamless! More