Riata Ford - Service Center

Update on Service Review Earlier I wrote about the terrible service that my husband and I had on our F350. After speaking with the manager he was able to get corrected the is Earlier I wrote about the terrible service that my husband and I had on our F350. After speaking with the manager he was able to get corrected the issued we had and the clerk at the window was much friendlier, So after taking it back for repairs the A/C is working like it should. More

Horrible Service We have taken our F350 truck in to have it serviced 3 times now and every time the service area has either missed something (under inflated new tires) We have taken our F350 truck in to have it serviced 3 times now and every time the service area has either missed something (under inflated new tires) or broken something else on the truck so that it is worse than when it was brought in initially. If they can't get the service part right I have no doubt they would mess up a new car as well. More

Bud went above and beyond to provide great customer service. He noticed that I needed new tires on a used vehicle that I had just bought at the dealership. He told me himself that he would not want me service. He noticed that I needed new tires on a used vehicle that I had just bought at the dealership. He told me himself that he would not want me to drive my family on the tires and did everything in his power to get those tires replaced for me. I have never experienced this kind of superior customer service before. He made my day and my experience so much better than I jave ever experienced at any other dealership before. I will continue to come to this location for all of my car needs. Thank you Bud! More

I already tried to send a review but am not sure it went from my computer. This is a second attempt. We first called the service department to schedule repairs on our pickup. They were able to take us r from my computer. This is a second attempt. We first called the service department to schedule repairs on our pickup. They were able to take us right away. Bud was very helpful. The next morning we paid for the repairs and then decided to just go in and look at the new car showroom. Ajay met us promptly to see if we needed assistance. Before we knew it we were taking "new car." Ajay was very thorough and patient with us and was able to make a sale which we were well satisfied with. More