Riata Ford - Service Center

Customer service is going down from the standards the old employees had before this current crew. Additionally, two customers came in after me, and had the same services I have an appointment for, but they w employees had before this current crew. Additionally, two customers came in after me, and had the same services I have an appointment for, but they were taken care of before me. Seriously, thinking about not returning for my services and maintenance work. More

I’ve been Buying & Having Service at Riata Ford and had the pleasure of working with Delores Casamora, a new service advisor, she did an Excellent Job taking Care of Me as JD was off Fishing 🤔😎🤣!!! I ju the pleasure of working with Delores Casamora, a new service advisor, she did an Excellent Job taking Care of Me as JD was off Fishing 🤔😎🤣!!! I just want to say Riata made a good hire with Delores!!! Thank You, Larry Shupe Riata Customer since 2004 (Elgin, Tx & Sept 2014 (Manor, Tx) More

It was a fast inexpensive service visit. I've always changed my oil here as well as getting other service completed due to price (at least for the oil) and efficiency. I will say if they have to spend t changed my oil here as well as getting other service completed due to price (at least for the oil) and efficiency. I will say if they have to spend time diagnosing an issue it could take a few days but honestly because the price of the oil change for customers who purchased their vehicle there is so inexpensive I feel inclined to bring it there for other things. More

Great place to do business, it doesn't feel like business, feels like family! They do exactly what they say they're going to do and do it right. business, feels like family! They do exactly what they say they're going to do and do it right. More

The service was great. I've never had a problem that didn't get solved quickly and I've been coming since I bought my first vehicle from Riata. didn't get solved quickly and I've been coming since I bought my first vehicle from Riata. More

I have taken in my truck 4 times and they still have not fixed the tire problem. Thank you but I will go back to Leif Johnson fixed the tire problem. Thank you but I will go back to Leif Johnson More

Always a pleasure to see friendly faces. I am always at ease with each and every visit to get my car serviced. Jon is great . ease with each and every visit to get my car serviced. Jon is great . More

Staff very easy to work with and never have to wait to long for my car. Never dissatisfied with staff at Riata Ford. Thank you long for my car. Never dissatisfied with staff at Riata Ford. Thank you More

Many times for oil changes I've watched my truck set for 15-20 minutes with no one working on it. No wonder it takes 1.5 hours for an oil change with an appointment. 15-20 minutes with no one working on it. No wonder it takes 1.5 hours for an oil change with an appointment. More

Great service! I’ll always bring my vehicles here! Although I do not know why there is a 25 wor minimum on this review. Seems unnecessary. Although I do not know why there is a 25 wor minimum on this review. Seems unnecessary. More