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Riata Ford - Service Center

Manor, TX

4.6
709 Reviews

709 Reviews of Riata Ford - Service Center

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May 24, 2021

Customer Service did a great job getting me scheduled and the techs kept me on it. Excellent service. Jon Scheduled my appointment and was waiting for me when I pulled up. More

by WHITEMD1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Jon. Did not see his name listed.
May 18, 2021

Incompetent Cashier I was blown away Saturday when the Incompetent Cashier I was blown away Saturday when the cashier told me my check was declined. WOW! I have done business with you for years paying More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cashier
May 18, 2021

service dont in a timely manner and the staff were excellent. randall did a great job. requiring a 25 word minimum to finish this survey though is ridiculous More

by JEREMY66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
May 14, 2021

My vehicle was repaired quickly while i waited and i have not had anymore problems. The service advisor was very good to work with and kept me informed of the progress on my vehicle. More

by BOBEICHORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
May 11, 2021

Chris in the Service Department has always been extremely helpful, professional and dependable. Makes every appointment easy and painless. His follow up through the process and post follow up are always on p More

by SAULXRODRIGUEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 10, 2021

Service went great, the team did their job well, and my car was much better off because of it. Thanks again, I will be back again! More

by David B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall, JD
May 10, 2021

Always great service and always timely. Thanks, JD for taking cate of the oil change in such a timely manner. As always everyone is nice and friendly More

by SKV1049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
May 05, 2021

Delores was on top of it. My service was quick and efficient.I’ll always go to Riata for good service and to buy a car. More

by llmartinez1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
May 05, 2021

Jon was very professional and helped me with getting my truck fixed through Ford. Thank you Jon for all your help. It’s much appreciated More

by dozer_512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Henry.
May 06, 2021 -

Riata Ford responded

Dozer, Thank you for taking the time to post your feedback. Jon is amazing and we hope to see you the next time.

May 05, 2021

The service was great and quick. I dropped my car off at 9:30 AM Saturday and by 11:30 AM it was finished. Awesome! More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Martinez
May 06, 2021 -

Riata Ford responded

Jesse, we thank you for trusting our service department with your vehicle. We are thrilled they were able to promptly get you back on the road. We will be here should you need us in the future.

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