Riata Ford - Service Center

Fantastic service. My work was done right in a quick and timely manner. Jon was fantastic and made sure to always keep me on the loop on what was going on timely manner. Jon was fantastic and made sure to always keep me on the loop on what was going on More

we brought it in for a hot restart issue. we are told bad injector (didn't fix it)they then say silicone in motor $2300 needs oil pump (didn't fix)$4000 to fix I dont know what they did (didn't fix) they tol injector (didn't fix it)they then say silicone in motor $2300 needs oil pump (didn't fix)$4000 to fix I dont know what they did (didn't fix) they told us $6500 there is nothing else it could be is what I was told and this would fix it (nope) well now you need a engine, because they cant find the problem is my thought. Then Chris tells Johnny come get your truck or we might half to have it towed off. the truck now has a major oil leak we are going to drive it back and request warranty work. I'm sorry I inconvenienced RIATA. I was at a funeral my father in law passed away needless to say I'm going to move my business else where! More

Talked to Chris over the phone and set appointment to have tire fixed. Went in next day he was very friendly and helpful from the start. Got in and out, great all around services. Plan on coming back for have tire fixed. Went in next day he was very friendly and helpful from the start. Got in and out, great all around services. Plan on coming back for future needs. Don't remember name of the lady that cashed me out, she was friendly and excellent. I know she was from Midland. More

I get satisfaction with the work doing my on my car. JD is wonderful, and cares about the clients. I have been coming there for years. is wonderful, and cares about the clients. I have been coming there for years. More

Not only was my oil change incredibly quick, the quality of oil and filter for this price is unheard of. Also, the man that changed my oil was probably the most handsome man I’ve ever seen, and nice too. He of oil and filter for this price is unheard of. Also, the man that changed my oil was probably the most handsome man I’ve ever seen, and nice too. He deserves a raise and some tiff’s treats. More

Riata Ford is and will be the only place I will go! They do a great job with keeping communication, great customer service and very clean. do a great job with keeping communication, great customer service and very clean. More

We had the privilege of working with Robert Carreon and Ryan Fisher @RiataFord this weekend to purchase our first 'from the dealership' vehicle in about 10 years. The ordeal of purchasing a vehicle has al Ryan Fisher @RiataFord this weekend to purchase our first 'from the dealership' vehicle in about 10 years. The ordeal of purchasing a vehicle has always seemed so overwhelming. Robert was charming and personable and took a real interest in our needs as a family and made the process so easy. Ryan secured vehicles from sister dealerships that we wanted to test drive. He was also a wizard with securing us financing at a rate lower than expected which allowed us to size up a vehicle. Amanda guided us through the paperwork process and it was easy breezy. All three were very intuitive to our needs. I highly recommend purchasing from Riata. You should definitely request Ryan and Robert when you go. More

John Henry the service advisor was great and wrote down the correct amount of oil needed for my truck. Not all 5.0 require the same amount and differ per year. Good reminder for oil tech the correct amount of oil needed for my truck. Not all 5.0 require the same amount and differ per year. Good reminder for oil tech More

JD and the new woman, Miranda were wonderful. I called on Thursday, confirmed that I would drop off my car on Friday at 8:15 AM and that it would be ready by 1 PM. Dropped off the at 8:15 and received a call Thursday, confirmed that I would drop off my car on Friday at 8:15 AM and that it would be ready by 1 PM. Dropped off the at 8:15 and received a call at 10:45 it was ready to be picked up. Picked the car up at 1 PM, all work completed, and a very happy and satisfied customer. More

The service rep (J. D. Brooks) did a great job in making sure it wouldn't take too long for my oil change & tire rotation. He is an asset to Riata Ford. He is always ready to help & is friendly. sure it wouldn't take too long for my oil change & tire rotation. He is an asset to Riata Ford. He is always ready to help & is friendly. More