709 Reviews of Riata Ford - Service Center
I had to buy a tire. After the purchase I inquired about the warranty before leaving the dealership . I was told it didn’t come with hazardous warranty. I was told it was a separate charge. I asked why it w the warranty before leaving the dealership . I was told it didn’t come with hazardous warranty. I was told it was a separate charge. I asked why it was not offered. I was told by Jd that he was busy and forgot. Unacceptable. If I had left and that new tire was damaged, I would have had to purchase a new tire again. Customer should always be looked after to insure best customer service. More
I have always felt well taken care of at Riata Ford service department. Even after I move further away, I still go to Riata Ford service dept.~! service department. Even after I move further away, I still go to Riata Ford service dept.~! More
Riata Ford has an outstanding customer service department that really stands out after you’ve been to come of the other Ford dealerships around town. They have quick and professional service department that that really stands out after you’ve been to come of the other Ford dealerships around town. They have quick and professional service department that saves a lot of time and money over the years. More
J D was the best service representative ever. JD was so helpful, friendly and kept me updated on the progress of my car. It was a pleasure to work with him, as he handled by insurance carrier with a profe helpful, friendly and kept me updated on the progress of my car. It was a pleasure to work with him, as he handled by insurance carrier with a professional manner. More
Overall a good experience, our service rep was very helpful and attentive. He listened to our questions and answered them in a timely manner and in a way that we understood what was going on with our v helpful and attentive. He listened to our questions and answered them in a timely manner and in a way that we understood what was going on with our vehicle. You should look him up next time you have your vehicle serviced at Riata, his name is Chris More
I like the fact that I can go right here in Manor for my car needs and everyone is so helpful. Thank you JD , even though you had a full load on your plate you saw to it that I got taken care of. Thanks a car needs and everyone is so helpful. Thank you JD , even though you had a full load on your plate you saw to it that I got taken care of. Thanks again. More
I took my car in for oil change and inspection .JD my service advisor was very helpful. And kept me informed .i can say i highly recommend Riata ford to my family and friends..My advisor JD. Let me know service advisor was very helpful. And kept me informed .i can say i highly recommend Riata ford to my family and friends..My advisor JD. Let me know as soon as my car was ready .i am very. grateful and satified..thank you so much More