Riata Ford - Service Center

Great experience, I tried the pickup/delivery option for the first time, it was very convenient and smooth. the first time, it was very convenient and smooth. More

Joe was great and I loved the video at the end showing me that my Explorer ST was taken care of and showed me the service that was done... Great Job that my Explorer ST was taken care of and showed me the service that was done... Great Job More

The person, Peyton, who inspected my vehicle was great. I’ll be back again just for the customer service and the care the workers have for serving these vehicles. I’ll be back again just for the customer service and the care the workers have for serving these vehicles. More

Riata Ford and their staff are exceptional! If you're looking for a new vehicle, go to Riata! If you're looking for a new vehicle, go to Riata! More

Joe was great I love RiataFord I will be back great service. Happy Holidays ATX, transport and logistics service. Happy Holidays ATX, transport and logistics More

I've had the vehicle in and it's used and the first time I brought it in thought it was completely up to snuff. There was an issue with a repair done which required me to bring it back. Bringing it back a t I brought it in thought it was completely up to snuff. There was an issue with a repair done which required me to bring it back. Bringing it back a third time I was informed of other maintenance that was overdue, The advisor suggested maintenance that was not needed due to previous work done at riata Ford, and the on inspection we discovered another leak that somehow manifested in a different area after two rounds of leak fixes. I'm skeptical and wasn't there to begin with. I was given a slight discount on the labor but I do wonder if I've now paid riata Ford mechanics to take the vehicle apart at least one more time than they needed to More

Service dept was very good. Got an appointment right away, they picked up and dropped off truck with no problems. Got an appointment right away, they picked up and dropped off truck with no problems. More

Great service, helpful and responsive service advisor who kept me informed about my car’s status kept me informed about my car’s status More

After leaving a review, having it noticed by my dealership and got into contact with me to fix my problem and make sure I was pleased with the work the second time around as well as asking me to de dealership and got into contact with me to fix my problem and make sure I was pleased with the work the second time around as well as asking me to delete my first low star review. Along with letting me know they tripled checked the problem with my charging ports and the detailing in my car since there is stains in the cup holders,ceiling and back seat. I did notice the stains were still in the cup holders and I told myself that it just might be a permanent stain in there I can try to get it out myself, but after they had sworn the charging ports work I tried them and bought a new charger just in case and it still. Does.not. Work. It is very displeasing knowing they took about a week to fix the problem, then being told they have triple checked and the problem is still there. :( Thank you Riata ford for the attempt. More

My front tire on my truck was damaged and still under warranty. Staff at dealership repaired the damaged within one hour. The were friendly and explained the process and provided and estimate for servi warranty. Staff at dealership repaired the damaged within one hour. The were friendly and explained the process and provided and estimate for service. More