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Riata Ford - Service Center

Manor, TX

4.6
750 Reviews

750 Reviews of Riata Ford - Service Center

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March 08, 2022

They have made mistakes, but have almost always resolved these issues. The only time they did not was to resolve a paid-for update to SYNC in my vehicle, even to this day. More

by rasoslow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi, the Director of the Maintenance Department.
March 07, 2022

Quick service at a strong value. We have been impressed with Riata Ford and their employees. More

by JKPDOCUMENTARIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Harman
March 01, 2022

Great fast Service for an oil change here in Manor Texas United States of America! is that 15? More

by Powerboost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

Very great customer service! I dropped off my truck for routine maintenance, and everyone was very nice and helpful. They even made sure I was able to pay with Ford Pass points s More

by BEN.BROWDER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi
February 26, 2022

No communication between employee’s or with the customer. Including management. no call backs From advisors or manager. More

by GARYSEAL05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JD Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan
February 24, 2022

Easy to schedule for service and fast customer service. This will always be my preferred dealership! More

by THESEELYHUERTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya, Deborah Harman
February 23, 2022

Everyone that I interacted with during my service visit was great. Very friendly and helpful. I have always had a great experience during my visits for purchase, service and parts. More

by SALLY.DAKDOUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Amaya, Deborah Harman
February 23, 2022

Service was excellent transportation was provided great customer service, I would recommend Riata to friends and family. More

by ROSEMARIEVEGA
Recommend Dealer
Yes
Employees Worked With
Chris Amaya
February 22, 2022

John Henry helped me and he did a wonderful job and the customer service was outstanding More

by DENITASATTERWHITE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2022

My service was outstanding Heidi did a great job touching base with me before I came and then getting my truck out as promised! More

by SHOPPER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi
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