Riata Ford - Service Center

We had a good experience with them a while back so we went here again when I needed a new car and they were just as great, came to me to test drive, negotiated (unlike some others who refused), delivere went here again when I needed a new car and they were just as great, came to me to test drive, negotiated (unlike some others who refused), delivered the vehicle and even offer complimentary service at your house for your 6 month appts. Not like any other I have experienced. More

This dealership excellent service. The technicians are very knowledgeable about my vehicle.I have no complaints. The technicians are very knowledgeable about my vehicle.I have no complaints. More

The dealership was fine with the standard service issues. However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All th However, there was a speciality service I requested & they were unable to perform. They claimed it was an issue unique with the Hybrid F-150. All that being said, you would think Ford corporate could assist them with the unique technical/electrical issue. The dealer indicated Ford corporate has no such dealer assistance network (which is ignorant of Ford if actually the case). I tried to directly contact Ford myself, to no avail. As such, it sounds like Ford corporate needs to step-up to offer better technical assistance to their dealer service departments on unique/new issues that arise with their vehicles.. The search to get my issue resolved will continue with non-Ford entities I guess. Thx. Mark- More

Absolutely top-notch service. I showed up without an appointment and they went above and beyond to get me in and out timely and Nicole was super helpfulf. I showed up without an appointment and they went above and beyond to get me in and out timely and Nicole was super helpfulf. More

They were here on time. Fixed two small recall items & changed my oil right on the curb by my house in less than thirty minutes. The guys were friendly & courteous. All-i Fixed two small recall items & changed my oil right on the curb by my house in less than thirty minutes. The guys were friendly & courteous. All-in-all it was a great experience and I would highly recommend others use it. It was much better than other dealers where it took 2-3 weeks to just get an appointment then half a day sitting around the dealership. More

Great experience! Our advisor Jay was awesome!!checked in our vehicle and were provided with a rental. Our advisor Jay was awesome!!checked in our vehicle and were provided with a rental. More

Advisors accommodated me at the last minute. This is important because my warranty was expiring. Also all the work was done in a timely matter. And no he's just picking up the car. They even pic This is important because my warranty was expiring. Also all the work was done in a timely matter. And no he's just picking up the car. They even pick me up from the house to go get the car More

They charge for leak repair and I got and it was still leaking even after they supposedly test every line. Had to take truck back and they want to charge me again for something they created leaking even after they supposedly test every line. Had to take truck back and they want to charge me again for something they created More

We have been with Riata Ford for a few years now and have always received excellent service. JD was very helpful and kept me informed when my truck was being worked on. I recommend Riata Ford to everyone I k always received excellent service. JD was very helpful and kept me informed when my truck was being worked on. I recommend Riata Ford to everyone I know. More

I was ok with work I needed but thank God I had extend warranty rear main leak and bad sensor and only 32000 miles but told warranty did not cover driver assistance sensor I had no accident told it becaus warranty rear main leak and bad sensor and only 32000 miles but told warranty did not cover driver assistance sensor I had no accident told it because where sensor is located just a speed bump can disable it it should be covered More