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Riata Ford - Service Center

Manor, TX

4.6
709 Reviews

709 Reviews of Riata Ford - Service Center

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March 05, 2024

Second time truck went in the shop for the same problem and now we are looking at the turd time in a little over a week for the same problem. I don’t think it’s the dealerships fault, hence the 4 star rati More

by knut.philippi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
March 04, 2024

Terrible experience, I took my car in for a check engine light, I paid $1900, 3 hours later the light came back on, and now I'm going to pay you another $1000? what ineptitude of the service staff More

by marcoriverahurtado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Vanek
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Amazing customer service! Very helpful and such a wonderful experience. Will definitely tell my relatives about this dealership! More

by VIVIARZATE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddy
February 27, 2024

After visiting 3 other dealerships Riata is finally fixing my problems instead of just clearing the fault codes and calling it good! Big thumbs up to Aaron for finally fixing my elusive problems one by More

by knut.philippi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
February 24, 2024

Mr. Uriah Edwards was very helpful during the whole service process. Mr. Edwards, would check in and give me an update to what has been completed and what was left. Mr. Edwards notified me when the tr More

by FOLEYD99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriah Edwards - Express
February 21, 2024

The were quick to take my vehicle and replaced the rear passenger tire. I was in and out in about forty-five minutes. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Ajay did a great job of pointing out the features of the vehicle. His approach is effecient and effective. I will recommend him and Riata Ford to my associates. More

by FELIXTTC23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajay Malani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Michael Jackson was awesome to work with. 👏 i will definitely suggest him to anyone thats in the market More

by BFAIR0197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gianni Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Mr. Aaron was very professional. He kept me informed of the changes and time it was gonna take to get my vehicle fixed. I’m very happy with his service. More

by gonzo4092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
February 08, 2024

Great experience with service will continue to drive an hour from my home to be treated awesome! Recommend sales and service! More

by SSULLY329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajay Malani
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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