Riata Ford - Service Center

This was a good experience. They were fast and straightforward. Any issues over had have been resolved quickly They were fast and straightforward. Any issues over had have been resolved quickly More

Always a pleasant experience at Riata ford service department . Fast and quality oil change. Everyone nice and professional department . Fast and quality oil change. Everyone nice and professional More

Good attendance and Quick service. Good time and labor returning the truck. Full recomended. Thanks Good time and labor returning the truck. Full recomended. Thanks More

Loved buying my Ford Maverick at Riata Ford, we went to the service department and Jay the manager on duty was so friendly and helpful. Great service! the service department and Jay the manager on duty was so friendly and helpful. Great service! More

Kelsey Martinec was so professional and diligent in keeping me informed of a very important safety recall on my 2022 Ford Explorer. She ordered the parts, notified me when they were ready to be install keeping me informed of a very important safety recall on my 2022 Ford Explorer. She ordered the parts, notified me when they were ready to be installed, and scheduled the service date. She assured me that the recall was necessary and required. The service went well and I felt safer while traveling to another city for a high school graduation party. Thank you Kelsey and the service team at Riata Ford for keeping me safe and my vehicle well maintained! More

Always receive excellent customer service with courtesy and professionalism. Have been using Riata Ford since purchasing my Ranger in 2019. and professionalism. Have been using Riata Ford since purchasing my Ranger in 2019. More

Always reliable when we need sales, service, or parts. I never have to wait or haggle. I never have to wait or haggle. More

Showed me several vehicles to compare and choose from. Great customer service and polite understood what I needed and the price range I needed. Great customer service and polite understood what I needed and the price range I needed. More

My service rep was super nice and very knowledgeable. I appreciated the video he sent me and the tips. Thank you. I appreciated the video he sent me and the tips. Thank you. More

First, let me say I was very happy with my salesman, Michael Jackson. Michael went above and beyond as my advocate, even after he'd made the sale. That said, there where some issues that came up that - Michael Jackson. Michael went above and beyond as my advocate, even after he'd made the sale. That said, there where some issues that came up that - though resolved in my favor - caused some delays and frustrations to me. Some of these probably were just due to a lack of communication between various parts of the Riata team (sales, loaner car, service, etc.) and may also have been due to some unique circumstances with the vehicle I purchased. More