Riata Ford - Service Center

Kelsey was so helpful and easy to work with! I appreciate her knowledge with my recall issues. I appreciate her knowledge with my recall issues. More

Great customer service. Ajay (my salesperson) was great to work with and provided consistent feedback on the status of my truck. Ajay (my salesperson) was great to work with and provided consistent feedback on the status of my truck. More

Exceptional service surpassed expectations, showcasing attentiveness, efficiency, and unwavering dedication to ensuring customer satisfaction was achieved. attentiveness, efficiency, and unwavering dedication to ensuring customer satisfaction was achieved. More

I was quoted 2 times $85 for an oil change on the phone and in-person when I dropped my car off. The lady at the front desk even wrote $85 down on the worksheet invoice. Came to pick my car up and I was ch and in-person when I dropped my car off. The lady at the front desk even wrote $85 down on the worksheet invoice. Came to pick my car up and I was charged $153 even after they seen that I was quoted $85 I was still force to pay $153 because they stated that the $153 was already in the system and they couldn’t change it! I’ve brought 3 cars from Riata Ford the past 5 years and took all my cars there for service but that was the worst experience I’ve ever been in at this location. And they didn’t even do anything to accommodate their mistake but to force me to pay the $153!!! More

They came to my home and performed the recall warranty work right in the driveway. Quickly, cleanly and professionally. work right in the driveway. Quickly, cleanly and professionally. More

Very consistent and personable sales and service departments. I will continue you highly recommended Riata Ford. departments. I will continue you highly recommended Riata Ford. More

Duke was amazing customer service was amazing everything and everyone was amazing. Even took a picture right before pulling off in my new car!!! 10/10 HIGHLY RECOMMEND and everyone was amazing. Even took a picture right before pulling off in my new car!!! 10/10 HIGHLY RECOMMEND More

Nicole Vasquez was amazing! She went above and beyond to help me and my husband with our truck service. She was very professional and understanding to our service needs. Nicole She went above and beyond to help me and my husband with our truck service. She was very professional and understanding to our service needs. Nicole ran several tire quotes for us and explain everything in detail. We are so happy with our new tires. We live about an hour away and don't mind driving because if the exceptional service we receive at Riata. Riata Ford has been and will always be the only dealership for our buying and service needs. Thank you! More

Dropped off truck for general servicing and a couple of recalls - services were performed quickly and to my expectation. recalls - services were performed quickly and to my expectation. More

Sales person AJ was excellent. But the truck was not inspected. The exterior tlight does not work. STOP, turn or a break lights does not work. But the truck was not inspected. The exterior tlight does not work. STOP, turn or a break lights does not work. More