Back

Riata Ford - Service Center

Manor, TX

4.6
709 Reviews

709 Reviews of Riata Ford - Service Center

Sort by
May 30, 2024

This is my second experience at Riata Ford. The exceptional experience the first time brought me back, even though it is a bit of a drive for me. More

by jenniferharley212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Very friendly and helpful. Kept me informed with every step. They took very good care of my car. More

by WRIGHTVIBES99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Very good service, the waiting time was reasonable, the customer service was very good, everything in general was very good More

by CHABLELUCERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

They were prompt, quick and communicative. Very polite and friendly. Clean waiting room and restrooms. More

by kimollinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriah EDWARDS
May 25, 2024

The guys are great honestly best bunch of friendly non pressure sales but willing to meet you halfway to make the deal! More

by MICHAELKELLEY785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Thanks to Joe Vanek (Service), Jeff Ledesma (Sales Finance) and the team at Riata Ford for the thorough Maintenance Service on my 2022 Ford Explorer. Joe and Jeff were both very professional, answered More

by JTOOLE411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Poor communication, staff seems don't care very good about explanations or solve the issue, and made me take my truck 3 times. 1st day, service was completed, 2nd time I left my truck all day and nothi More

by gris.roles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JD Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Cates
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Friendly & helpful. Speedy oil change, wiper blade install & new wheel center cap. Had no appointment More

by ANNMHANSEN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Always great, fast, friendly service! Will definitely continue to use for all of my cars service needs. More

by danayoung28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carreon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

The service was fast. However I still don’t show any reward points updated on my account! Please update it. More

by barbara.spikes50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus from the mobile
...
10
...