Riata Ford

I had visited 6 dealerships in the previous week and when I got to Riata Ford, I found the place to buy my new car. Everyone was laid back and seemed to be pleased to help you and with no pressure. I ended I got to Riata Ford, I found the place to buy my new car. Everyone was laid back and seemed to be pleased to help you and with no pressure. I ended up helping my daughter buy a car the same night due to their approach. Nice and relaxed and easy to handle! More

Ben and Katie stayed late on a Tuesday evening to accomadate our work and family schedules. There was a little mishap with the car we wanted to purchase- it was wrecked on the way to the dealership. accomadate our work and family schedules. There was a little mishap with the car we wanted to purchase- it was wrecked on the way to the dealership. But Ben, Katie and Tiffany jumped on the situation and found another car that fit our needs within a very short timeframe and had it at the store before we arrived. They were professional, friendly and alot of fun to work with. Needless to say we purchased the car because we received fair trade and a fantastic price on the vehicle!! I would highly recommend this dealership to friends and family!!!Thank you Ben and Katie!!! More

He was very helpful and knowledgeable. we came here with the idea of buying a used car and because of his knowledge, we ended up buying a new car. We are very pleased with the new car. Very truly yours, the idea of buying a used car and because of his knowledge, we ended up buying a new car. We are very pleased with the new car. Very truly yours, Richard B,. Mury, Jr. More

We looked all over Austin for a Ford Dealership who would be able to give us a good price for our trade in and would give us a great deal on a new Ford Fusion SE. Well after going to 6 other Ford Dealerships be able to give us a good price for our trade in and would give us a great deal on a new Ford Fusion SE. Well after going to 6 other Ford Dealerships Riata Ford won our hearts with their great customer service and willingness to work with us. Thank you Riata Ford we will be back to buy a new truck soon! Brigid Cisneroz Very Satisfied Customer More

I needed to move from an F250 to an F350 short bed. This is a pretty tall order, but Ajay did a great job finding a truck that almost exactly fit my ask. I had asked other dealers around to find this truck is a pretty tall order, but Ajay did a great job finding a truck that almost exactly fit my ask. I had asked other dealers around to find this truck and Ajay and Riata Ford were the only dealership that delivered. Really appreciate the effort and will surely be back for my next purchase. More

I was looking for very specific options for my new Ford Fiesta and found it in an ad on Auto Trader. I went to the Riata Ford dealer website and filled out the online information form. I was contacted t Fiesta and found it in an ad on Auto Trader. I went to the Riata Ford dealer website and filled out the online information form. I was contacted the very next day (Labor Day) by Tiffini Morris. It was available, for the advertised price. I inquired about a direct mail Ford owner rebate offer I had received and was told I qualified. Within minutes I had an out the door price. Although the dealership was almost 8 hours away, I had a business trip to the area the next Monday anyway. Tiffini offered to pick me up at tha airport. I put up a deposit over the phone, and she held the car for me until I could get there. Since I had my own financing, I got busy arranging that, using the brochure that Tiffini emailed to me, with all the information and specifications. I made my flight arrangements and emailed the information to Tiffini. When, I arrived in Austin, she was waiting for me, despite the early hour. We drove out to Manor, took care of paperwork, and I drove away in my new car, for exactly the price I was quoted, which was quite a bit less than the sticker price thanks to discounts and rebates. I got the deal I wanted, on the exact car that I wanted. No one tried to oversell me or talk me into a bunch of add ons that I didn't want. This was one of the easiest, most honest, straightforward, no surprise, transactions I've ever made on a car and I'm almost 60. I've bought LOTS of cars over the years! If you're on the internet looking for your next vehicle, I rarely make recommendations, but have no problem recommending Tiffini Morris at Riata Ford. More

Very helpful and friendly. Never pushy. Very relaxed buying experience. Took into consideration our needs and budget concerns. Service after the sale was exceptional. The dealership went above and beyon buying experience. Took into consideration our needs and budget concerns. Service after the sale was exceptional. The dealership went above and beyond to make sure we were satisfied. More

Katie was super to work with, as was her manager, Ben. This was basically an internet sale. We came to terms for two trade ins and one new vehicle over the phone, provided most of the needed information v This was basically an internet sale. We came to terms for two trade ins and one new vehicle over the phone, provided most of the needed information via email, and drove the three plus hours to the dealership a couple of days later to complete the transaction. Everything went smooth as silk...a great experience. More

I already tried to send a review but am not sure it went from my computer. This is a second attempt. We first called the service department to schedule repairs on our pickup. They were able to take us r from my computer. This is a second attempt. We first called the service department to schedule repairs on our pickup. They were able to take us right away. Bud was very helpful. The next morning we paid for the repairs and then decided to just go in and look at the new car showroom. Ajay met us promptly to see if we needed assistance. Before we knew it we were taking "new car." Ajay was very thorough and patient with us and was able to make a sale which we were well satisfied with. More

I am very reserved on going car shopping, due to pushy sales staff in the past. On this particular trip I didn't feel this way at all. Found a car explained the likes and dislikes and the staff, particul sales staff in the past. On this particular trip I didn't feel this way at all. Found a car explained the likes and dislikes and the staff, particularly Mrs. Johnson, made everything work out in the end. Overall a very pleasant experience and would go back for any future purchases, too include any recommendations toward this dealership. More